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- Tasks: Provide short-term online counselling and manage referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible online work, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact on people's lives while working in a dynamic, collaborative environment.
- Qualifications: Must be an accredited practitioner or have significant experience in counselling.
- Other info: Fluency in specific languages is required; access to a private consulting space is essential.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Counsellor- online work employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counsellor- online work
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Highlight your experience with short-term counselling models. Be prepared to discuss specific cases where you've successfully managed online referrals or collaborated with a case management team, as this will demonstrate your fit for the role.
✨Tip Number 3
If you speak any of the required languages, make sure to mention this during your interactions. Being multilingual can set you apart from other candidates and is a valuable asset in providing support to diverse clients.
✨Tip Number 4
Prepare to discuss your IT skills, especially your proficiency with Microsoft Word and online systems. Being tech-savvy is crucial for managing online referrals and documentation effectively in this role.
We think you need these skills to ace Counsellor- online work
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training that aligns with the requirements of TELUS Health.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing short-term counselling services. Mention your experience with online referrals and your ability to collaborate with teams, as these are key aspects of the role.
Highlight Language Proficiency: If you are fluent in any of the specified languages, make sure to mention this prominently in your application. This can set you apart from other candidates and is crucial for the role.
Provide Evidence of Experience: Include details about your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability to meet the qualifications required by TELUS Health.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your accreditation and any specific training that aligns with the role, as this will demonstrate your suitability for the position.
✨Demonstrate Your Online Skills
Since the role involves managing online referrals, be prepared to discuss your IT literacy. Share examples of how you've successfully used online systems in previous roles, as this will reassure them of your capability to handle their digital processes.
✨Understand EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model. Be ready to explain how you would approach short-term counselling within this framework, as it shows your understanding of the specific needs of client companies and their employees.
✨Prepare for Collaborative Scenarios
Since collaboration with the Case Management team is key, think of examples from your past experiences where teamwork was essential. This will illustrate your ability to work effectively in a multidisciplinary environment.
