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- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible online work options and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and workplace dynamics.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Counsellor- online work employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counsellor- online work
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Network with current or former employees of TELUS Health, if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with short-term counselling models. Be ready to share specific examples of how you've successfully managed cases in a similar context, as this will highlight your suitability for the role.
✨Tip Number 4
Showcase your IT literacy during any discussions. Since the role involves managing online referrals and using various systems, being able to confidently talk about your tech skills will set you apart from other candidates.
We think you need these skills to ace Counsellor- online work
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, as well as your post-qualification experience and counselling hours.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the role. Mention your experience with online referrals and short-term counselling, and how you can contribute to the Case Management team.
Showcase IT Proficiency: Since the role requires IT literacy, include examples of your proficiency with Microsoft Word, email, and any online systems you've used in your counselling practice. This will demonstrate your readiness for the digital aspects of the job.
Highlight Collaborative Skills: In your application, mention any previous experiences where you worked collaboratively with teams, especially in a counselling context. This will show your ability to work effectively with the Case Management team.
How to prepare for a job interview at TELUS Health
✨Showcase Your Qualifications
Make sure to highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation during the interview. If you're not accredited, emphasise your diploma-level qualification and relevant experience, including your 450+ counselling hours.
✨Demonstrate Your Short-Term Counselling Skills
Prepare to discuss your experience with short-term counselling models. Be ready to provide examples of how you've effectively managed client cases within a limited timeframe, showcasing your ability to deliver impactful support.
✨Familiarise Yourself with EAP Context
Understand the specifics of Employee Assistance Programmes (EAPs) and be prepared to discuss how you can contribute to this model. Highlight any previous experience working in similar environments and your understanding of workplace dynamics.
✨Emphasise Collaboration Skills
Since the role involves working closely with the Case Management team, be ready to share examples of how you've successfully collaborated with other professionals in the past. This will demonstrate your ability to work as part of a team.
