At a Glance
- Tasks: Drive new partnerships and revenue growth in the Communications/Media and BFSI sectors.
- Company: Join TELUS Digital, a global leader in customer experience innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on strategic negotiations and impactful partnerships.
- Why this job: Be at the forefront of digital transformation with leading disruptors in various industries.
- Qualifications: 7+ years in sales, proven track record in BPO, and strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
About TELUS Digital
TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages.
Position Overview
The successful Senior Business Development Executive will create new partner opportunities in Communications/Media, BFSI, and convert those opportunities into revenue-generating, profitable partnerships with the world’s leading disruptors. They will identify potential partners, initiate contact, and build strong relationships. The successful applicant will have a deep understanding of the industry, staying updated on market trends, and leveraging insights to create compelling value propositions. Additionally, they will engage in strategic negotiations, develop tailored partnership proposals, and ensure seamless integration and collaboration to maximize mutual benefits and drive sustained growth.
Primary Responsibilities
- Developing opportunities from zero to close, through the cycle from initial discovery to solution scoping and development, proposal development, negotiation and contracting.
- Creatively sourcing access to key target clients through networking, referrals, events, marketing collaborations, outbound prospecting, ecosystem and creative ideas.
- Using insight-based selling techniques by identifying challenges within prospective target partner customer operations and business models to gain access to key stakeholders for deeper discussions on how TELUS Digital can solve the problems.
- Adapting to the distinct needs and solutions required and the variation of buying processes at each stage of maturity.
- Selling multi-year BPO contracts for CX, Technical Support, Sales Funnel Operations, Community, Trust, Safety, AI and Risk and also augmented operations.
- Crafting deliverable solutions to solve the specific challenges being faced by prospective clients.
- Tracking identified opportunities through the pipeline and in Salesforce, ensuring progress is visible and actions are taken to gather key information.
- Reporting on deals is your responsibility.
Requirements:
- 7+ years of Sales experience in BPO /Call center/Outsourcing services.
- Proven track record of closing $5 Million+ Revenue growth per year in a call center/BPO environment.
- Bachelor's degree in Business or related field is required.
- Proven & demonstrable experience in developing, leading and influencing C-Level discussions with target clients.
- Resourceful ability to access target client organisations internationally to build relationships.
- Strong experience and competency in “Closing” Deals.
- Ability to map stakeholders and to network within a target client organisation.
- Natural interest in capturing intelligence and sharing with internal teams to enhance the overall development of TELUS Digital.
Senior Business Development Executive in Portsmouth employer: TELUS Digital
TELUS Digital is an exceptional employer that champions a culture of innovation and collaboration, making it an ideal place for a Senior Business Development Executive to thrive. With a commitment to employee growth, TELUS Digital offers extensive training and development opportunities, alongside a supportive work environment that prioritises human connection and customer-centric solutions. Located in a dynamic industry landscape, employees benefit from engaging with leading global brands while enjoying the flexibility and resources necessary to drive impactful partnerships.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Development Executive in Portsmouth
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join relevant online groups, and don’t be shy about reaching out to potential partners on LinkedIn. Remember, it’s all about building those relationships!
✨Tip Number 2
Do your homework! Stay updated on market trends and know your potential partners inside out. This will help you tailor your pitch and show them exactly how TELUS Digital can solve their specific challenges.
✨Tip Number 3
Practice your pitch! Whether it’s a casual chat or a formal meeting, being able to clearly articulate the value of our solutions is crucial. Make sure you can confidently discuss how we can drive growth for their business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining the TELUS Digital team and ready to make an impact in the world of business development.
We think you need these skills to ace Senior Business Development Executive in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Development Executive role. Highlight your relevant experience in BPO and sales, and don’t forget to showcase those impressive revenue growth figures you've achieved!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about TELUS Digital and how your skills align with our mission. Be specific about how you can contribute to creating profitable partnerships.
Showcase Your Industry Knowledge:We love candidates who stay updated on market trends! In your application, mention any insights or trends you've noticed in the Communications/Media or BFSI sectors that could impact our business development strategies.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TELUS Digital
✨Know Your Stuff
Before the interview, dive deep into TELUS Digital's services and recent projects. Understanding their approach to customer experience and digital solutions will help you tailor your responses and show that you're genuinely interested in what they do.
✨Showcase Your Success
Prepare specific examples of how you've successfully closed deals or developed partnerships in the past. Quantify your achievements, like revenue growth or client retention rates, to demonstrate your impact and align with their focus on profitable partnerships.
✨Master Insight-Based Selling
Brush up on insight-based selling techniques. Be ready to discuss how you've identified challenges within client operations and how your solutions have addressed those issues. This will resonate well with their need for someone who can creatively source and develop opportunities.
✨Engage in Strategic Conversations
During the interview, engage in discussions that reflect your ability to lead C-Level conversations. Ask insightful questions about their current partnerships and market trends, showing that you can think strategically and are prepared to contribute to their growth.
