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- Tasks: Deliver exceptional product support to customers via phone, email, and chat.
- Company: Leading agricultural technology firm in the UK with a focus on innovation.
- Benefits: Full-time role with opportunities for growth and learning in a dynamic environment.
- Why this job: Join a team that values teamwork and high customer satisfaction.
- Qualifications: Strong analytical, organisational, and communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
A leading agricultural technology firm in the UK is seeking an Operations Support Manager-Customer Service Advisor. This entry-level position focuses on delivering exceptional product support to customers via phone, email, and chat.
Ideal candidates will possess strong analytical, organizational, and communication skills, fostering teamwork and maintaining high customer satisfaction.
This full-time role offers opportunities for growth and learning in a dynamic environment.
Customer Service & Operations Support Lead employer: TELUS Agriculture & Consumer Goods
Contact Detail:
TELUS Agriculture & Consumer Goods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Operations Support Lead
✨Tip Number 1
Network like a pro! Reach out to people in the agricultural tech industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional support, make sure you're ready to showcase your ability to connect with customers. Role-play common scenarios with friends or family to build confidence.
✨Tip Number 3
Research the company! Familiarise yourself with their products and values. This will not only help you in interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It gives us a chance to get to know you better and makes it easier for us to keep track of your progress.
We think you need these skills to ace Customer Service & Operations Support Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills mentioned in the job description, like analytical and communication skills. We want to see how you can bring those to the table!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team at StudySmarter.
Showcase Teamwork Experience: Since teamwork is key for us, include examples of how you've worked well with others in previous roles. This will help us see how you fit into our dynamic environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at TELUS Agriculture & Consumer Goods
✨Know the Company Inside Out
Before your interview, take some time to research the agricultural technology firm. Understand their products, values, and recent developments. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Customer Service & Operations Support Lead, strong communication is key. Prepare examples of how you've effectively communicated in past roles, whether through phone, email, or chat. Practise articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Analytical Thinking
This role requires strong analytical skills. Be ready to discuss situations where you've used data to solve problems or improve processes. Think of specific examples that highlight your ability to analyse information and make informed decisions.
✨Emphasise Teamwork and Customer Satisfaction
The company values teamwork and high customer satisfaction. Prepare to share experiences where you've worked collaboratively with others to achieve a common goal or enhanced customer experiences. Highlight your commitment to maintaining positive relationships with customers and colleagues alike.
