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- Tasks: Manage and grow key relationships with enterprise clients and channel partners.
- Company: Join Telstra, a leader in telecommunications and digital services.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be a trusted advisor and unlock business potential for top clients.
- Qualifications: 9+ years in sales or channel management, preferably in tech infrastructure.
- Other info: Work independently in a fast-paced environment with a focus on collaboration.
The predicted salary is between 48000 - 72000 £ per year.
As a Senior Account Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.
As a Senior Account Manager, you’ll be at the forefront of managing and expanding key relationships with enterprise clients and channel partners. You’ll work closely with them to understand their business challenges and identify how Telstra's solutions can support their success across network infrastructure and digital services.
You thrive on building trust, delivering value, and uncovering new opportunities, while ensuring a seamless and high-impact customer experience. Your consultative approach, paired with a deep understanding of Telstra’s offerings, will directly contribute to our growth across APAC and beyond.
Key Responsibilities- Manage and grow a portfolio of enterprise customers and channel partners.
- Develop and execute account and partner strategies to drive revenue growth and customer satisfaction.
- Respond promptly and professionally to customer inquiries and issues, escalating when necessary.
- Collaborate with internal teams to identify and qualify new sales opportunities.
- Monitor account performance against revenue and customer satisfaction goals.
- Leverage market insights and Telstra’s capabilities to develop tailored solutions for clients.
- 9+ years of successful sales or channel management experience — preferably in telecommunications, data centers, or related tech infrastructure.
- Experience selling services across international markets, ideally into the APAC region.
- Strong communication skills, both verbal and written. French or German language skills are a plus.
- Proven ability to work independently in fast-paced, sometimes ambiguous environments.
- Established network of enterprise contacts is highly desirable.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools such as Salesforce.
Senior Account Manager employer: Telstra
Contact Detail:
Telstra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant online communities. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Be proactive in your approach. Don’t just wait for job openings to pop up; reach out to companies you admire, like Telstra, and express your interest. A friendly email or LinkedIn message can go a long way!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs. Remember, it’s all about demonstrating how you can add value to their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you note can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Account Manager role. Highlight your experience in managing enterprise clients and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of customer needs and how your skills align with Telstra’s goals. Let us know why you’re the perfect fit for this role.
Showcase Your Communication Skills: Since strong communication is key, ensure your application is clear and professional. We love a well-structured application that reflects your ability to convey ideas effectively, just like you would with our clients.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Telstra
✨Know Your Customer
Before the interview, dive deep into understanding Telstra's key customers and their business strategies. Familiarise yourself with their challenges and how Telstra’s solutions can address them. This will show that you’re not just interested in the role but are genuinely invested in the success of their clients.
✨Showcase Your Sales Success
Prepare to discuss specific examples from your past experience where you've successfully managed accounts or driven revenue growth. Use metrics to quantify your achievements, as this will help demonstrate your capability to contribute to Telstra’s growth effectively.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your strong communication skills to engage them in conversation, and don’t hesitate to ask insightful questions about their current strategies and challenges. This will highlight your consultative approach and ability to nurture relationships.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Prepare by thinking through potential challenges you might face in the role and how you would address them, particularly in relation to customer satisfaction and revenue growth.
