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- Tasks: Delight customers with exceptional service and tailored solutions in-store.
- Company: Join Telstra, an iconic Aussie brand focused on building a connected future.
- Benefits: Enjoy 30% off services, exclusive discounts, and unlimited learning opportunities.
- Why this job: Make a real impact while working with cutting-edge tech in a dynamic environment.
- Qualifications: Customer-facing experience and a passion for problem-solving are key.
- Other info: Flexible roles available with a focus on inclusivity and career growth.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too. Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.
We offer the perkiest of perks:
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17,000 learning programs – something for everyone!
- Monthly performance rewards and recognition programs
We’re hiring across: MT BARKER, NOARLUNGA CENTRE (COLONNADES SHOPPING CENTRE), SEAFORD. Casual, Part-Time and Full-Time roles available. Store hours vary.
We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:
- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Hit Apply now! After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
Telstra Retail: Customer Service & Sales Consultant in Seaford employer: Telstra
Contact Detail:
Telstra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telstra Retail: Customer Service & Sales Consultant in Seaford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Telstra's values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with what Telstra is looking for in a Customer Service & Sales Consultant.
✨Tip Number 3
Show off your personality! During the interview, let your passion for customer service shine through. Share stories that highlight your problem-solving skills and how you've delighted customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Telstra Retail: Customer Service & Sales Consultant in Seaford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about helping customers and making their experience amazing.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of a Retail Sales Consultant at Telstra!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Telstra.
How to prepare for a job interview at Telstra
✨Know Your Stuff
Before the interview, make sure you’re familiar with Telstra’s products and services. Brush up on the latest tech trends and how they can benefit customers. This will show your passion for the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to build connections and provide tailored solutions. This is key for a role focused on customer service and sales.
✨Be Ready to Discuss Sales Targets
Since the role involves reaching sales targets, be prepared to talk about your experience with KPIs. Share specific instances where you met or exceeded goals, and how you plan to achieve similar success at Telstra.
✨Embrace the Learning Mindset
Express your eagerness to learn and grow within the role. Mention any relevant training or courses you’ve taken, and how you plan to utilise Telstra’s learning programs to enhance your skills and contribute to the team.