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- Tasks: Support broadcast technology and troubleshoot live events in a fast-paced environment.
- Company: Join TBS, a leader in broadcast innovation and technology.
- Benefits: Competitive salary, flexible shifts, and opportunities for international travel.
- Why this job: Be part of exciting live events and work with cutting-edge broadcast technology.
- Qualifications: Technical skills in broadcast systems and a passion for technology.
- Other info: Dynamic role with opportunities for growth and learning in the broadcast industry.
The predicted salary is between 36000 - 60000 £ per year.
The Broadcast Support Engineer will be a critical team member supporting critical broadcast technology at TBS's London Master Control Room (MCR) and supporting Datacentre facilities. The primary purpose of the role is to remedy any service impacting incidents, as well as undertaking proactive maintenance and changes. In addition to support duties, the Broadcast Support Engineer may also be involved in engineering projects, or event delivery where required, which could involve international travel (Europe, US or Australia). The successful candidate will be required to work a 12 hour 7 day fortnight shift pattern, namely from 08:00 - 20:00. These hours will be adapted when onsite support is required for live events such as virtual advertising events or major events and to support engineering maintenance out of hours when required.
Key Responsibilities
- Provide 2nd Line Support for equipment in London MCR / DCs in relation to Telstra's Internet Delivery Network (IDN), Global Media Network (GMN), Special Events Network (SEN), 2110 systems and cloud platforms.
- Work with teammates and operations teams to facilitate any changes to config/ upgrades or maintenance on any live platform system.
- Be able to troubleshoot and resolve technical issues during live broadcast for live events.
- Assist in the installation and configuration of equipment.
- Stay informed about advancements in broadcast technology and industry trends.
Key Accountability Metrics
- Ability to work under pressure and handle live broadcast situations.
- Strong technical skills and the ability to troubleshoot and resolve equipment issues.
- Good understanding of broadcast regulations and standards.
- Excellent communication and teamwork skills.
- Ensure network documentation remains up-to-date and knowledge is transferred to relevant teams.
- Able to work meticulously with high attention to detail.
- Structured approach to work; task driven and diligent.
- Calm in a crisis, able to methodically analyse and identify an issue.
- Thrives working in a fast paced environment.
- Professional manner when dealing with customers, international MCRs, and Internal departments.
- Technology enthusiast, curious and keen to learn.
- Flexible and adaptable to last minute live event support.
- Excellent verbal and written communication skills.
- Can simplify complex information to convey to non-technical staff.
Technical Proficiency in the following:
- Working within IT environments.
- Familiar with IP streaming technologies.
- SMTPE standards 2022/2110 knowledge.
- Strong knowledge of ASI, SDI, DVB, MPEG transport streams.
- Encoder/decoder hardware operation and configuration.
- Experience with multi vendors (for example Harmonic, MediaKind, InSync, GV, Nevion).
- Common broadcast terminology and solutions.
- Familiar with transmission automation systems.
- Familiar with OTT streaming systems such as AWS.
- Technical and/or broadcast training and qualifications.
Broadcast Support Engineer employer: Telstra
Contact Detail:
Telstra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast Support Engineer
✨Tip Number 1
Network, network, network! Get in touch with folks in the broadcast industry, especially those who work at TBS or similar companies. Attend industry events, webinars, or even local meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or experiences related to broadcast technology, don’t hesitate to share it. Whether it's troubleshooting live broadcasts or working on engineering projects, let your hands-on experience shine through.
✨Tip Number 3
Be proactive! Keep an eye on the latest trends and advancements in broadcast technology. This not only shows your passion but also prepares you for any technical questions during interviews. Plus, it’s a great conversation starter!
✨Tip Number 4
Apply through our website! We’re always looking for talented individuals like you. Make sure to tailor your application to highlight your technical skills and experience in high-pressure environments, as these are key for the Broadcast Support Engineer role.
We think you need these skills to ace Broadcast Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broadcast Support Engineer role. Highlight your technical skills, especially in broadcast technology and troubleshooting, and don’t forget to mention any relevant experience with live events or international projects.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about broadcast technology and how your skills align with our needs. Be sure to mention your ability to work under pressure and your enthusiasm for learning new tech.
Showcase Your Teamwork Skills: We love team players! In your application, give examples of how you've worked collaboratively in past roles, especially in high-pressure situations. This will show us that you can thrive in our fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Telstra
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IP streaming technologies and broadcast standards like SMPTE 2022/2110. Be ready to discuss your experience with specific equipment and how you've tackled technical issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved live broadcast issues under pressure. Think about times when you had to troubleshoot quickly and effectively, and be ready to explain your thought process during those moments.
✨Communicate Clearly
Since you'll need to simplify complex concepts for non-technical staff, practice explaining technical terms in layman's language. This will demonstrate your communication skills and ability to work with diverse teams.
✨Be Ready for a Fast-Paced Environment
Familiarise yourself with the demands of working in a live broadcast setting. Think about how you handle stress and adapt to last-minute changes, as this role requires flexibility and a calm demeanour during high-pressure situations.