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- Tasks: Delight customers with exceptional service and help them find the right tech solutions.
- Company: Join Telstra, an iconic Aussie brand with a global presence.
- Benefits: Enjoy competitive pay, training opportunities, and exclusive discounts.
- Why this job: Be part of a dynamic team and make a real impact in customer experiences.
- Qualifications: Customer-facing experience and a passion for technology are essential.
- Other info: Flexible work environment with endless career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Telstra Retail: Full Time Customer Service & Sales Consultant LIVERPOOL WESTFIELD page is loaded## Telstra Retail: Full Time Customer Service & Sales Consultant LIVERPOOL WESTFIELDlocations: Liverpooltime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 7, 2025 (28 days left to apply)job requisition id: JR-10158246## Employment TypePermanent## Closing Date6 Nov 2025 11:59pm## Job TitleTelstra Retail: Full Time Customer Service & Sales Consultant LIVERPOOL WESTFIELD**Job Summary**As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.## Job Description**Telstra is hiring!**We\’re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We\’re all about providing the best experience and delivering the best tech on the best network.Our **Liverpool Westfield** store is hiring a **Retail Consultant** to join the team on a **Full Time** basis. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It’s a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.**What we offer our team members**We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer . Below is a snapshot of just some of the cool things we offer:* Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running* 30% off Telstra services* Continuous training from management, to keep enhancing your skills and helping you grow* Telstra SIM card* Exclusive discounts and offers across 240 brands and partners* 16 weeks paid parental leave for primary and secondary carers**What you’ll do**As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you\’ll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.**About you*** You\’re able to easily build a connection with a variety of new and existing customers* You can quickly develop customised solutions for customers* You’ve got a drive to reach (and exceed) sales targets and KPIs* You’re hungry to learn and grow within the role (and beyond)* You have experience in a customer-facing role* You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service* Experience in a customer-facing role**Apply now!**After you’ve submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.In the meantime,*When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.**We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.*Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.> Explore our teams #J-18808-Ljbffr
Telstra Retail: Full Time Customer Service & Sales Consultant LIVERPOOL WESTFIELD employer: Telstra Corporation
Contact Detail:
Telstra Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telstra Retail: Full Time Customer Service & Sales Consultant LIVERPOOL WESTFIELD
✨Tip Number 1
Get to know the Telstra brand inside out! Familiarise yourself with their products and services, as well as their mission. This will help you connect with customers and show that you're genuinely interested in helping them.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or family member to get comfortable with presenting solutions to customers. The more confident you are, the better you'll perform in those crucial customer interactions.
✨Tip Number 3
Network like a pro! Reach out to current or former Telstra employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your email for any assessments from HireVue – being prompt can set you apart from other candidates.
We think you need these skills to ace Telstra Retail: Full Time Customer Service & Sales Consultant LIVERPOOL WESTFIELD
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and technology shine through. We want to see how you can delight our customers and make their experience unforgettable!
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles. We love seeing how you've connected with customers and exceeded sales targets in the past, so don’t hold back!
Be Yourself: We’re all about authenticity! Use your own voice in your application. Share your unique experiences and what makes you a great fit for our team at Telstra Liverpool Westfield.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Telstra Corporation
✨Know Your Stuff
Familiarise yourself with Telstra's products and services. Understand the latest tech trends and how they can benefit customers. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you identified customer needs and delivered tailored solutions. This will demonstrate your ability to connect with customers effectively.
✨Be Target-Driven
Since this role is target-driven, be ready to discuss how you've met or exceeded sales targets in previous positions. Share specific metrics or achievements that highlight your sales prowess and determination to succeed.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team dynamics, training opportunities, and career growth within Telstra. This shows your genuine interest in the company and your eagerness to contribute positively to the team.