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For Companies At a Glance
- Tasks: Manage and grow key relationships with enterprise clients and channel partners.
- Company: Join Telstra, a leader in telecommunications with a focus on innovation.
- Benefits: Enjoy a competitive salary, work-life balance, and endless career opportunities.
- Why this job: Make a real impact by helping businesses thrive with tailored solutions.
- Qualifications: 9+ years in sales or channel management, preferably in tech or telecommunications.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Account Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.
About the Role: As a Senior Account Manager, you’ll be at the forefront of managing and expanding key relationships with enterprise clients and channel partners. You’ll work closely with them to understand their business challenges and identify how Telstra's solutions can support their success across network infrastructure and digital services. You thrive on building trust, delivering value, and uncovering new opportunities, while ensuring a seamless and high-impact customer experience. Your consultative approach, paired with a deep understanding of Telstra’s offerings, will directly contribute to our growth across APAC and beyond.
- Manage and grow a portfolio of enterprise customers and channel partners.
- Develop and execute account and partner strategies to drive revenue growth and customer satisfaction.
- Respond promptly and professionally to customer inquiries and issues, escalating when necessary.
- Collaborate with internal teams to identify and qualify new sales opportunities.
- Monitor account performance against revenue and customer satisfaction goals.
- Leverage market insights and Telstra’s capabilities to develop tailored solutions for clients.
What You Bring:
- 9+ years of successful sales or channel management experience — preferably in telecommunications, data centers, or related tech infrastructure.
- Experience selling services across international markets, ideally into the APAC region.
- Strong communication skills, both verbal and written. French or German language skills are a plus.
- Proven ability to work independently in fast-paced, sometimes ambiguous environments.
- Established network of enterprise contacts is highly desirable.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools such as Salesforce.
Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.
Senior Account Manager employer: Telstra Corporation
Contact Detail:
Telstra Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services inside out, especially how they relate to the role of a Senior Account Manager. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the needs of the company. Role-play with a friend or use a mirror to refine your delivery. Confidence is key when you’re trying to land that dream job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in before the deadline and let’s make it happen!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing enterprise clients and any relevant achievements that showcase your ability to drive revenue growth and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've built trust with clients and delivered value in previous positions.
Showcase Your Communication Skills: Since strong communication skills are key for this role, ensure your written application reflects clarity and professionalism. Avoid jargon and keep your language straightforward to make a great impression.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Telstra Corporation
✨Know Your Customer
Before the interview, dive deep into understanding Telstra's key customers and their business strategies. Familiarise yourself with their challenges and how Telstra’s solutions can address them. This will show your potential employer that you’re not just interested in the role, but also in the success of their clients.
✨Showcase Your Relationship Skills
As a Senior Account Manager, building trust is crucial. Prepare examples from your past experiences where you successfully nurtured client relationships or turned around difficult situations. Highlight your consultative approach and how it led to successful outcomes.
✨Be Ready with Market Insights
Research current trends in telecommunications and data centres, especially within the APAC region. Be prepared to discuss how these insights can help Telstra grow its business. This demonstrates your proactive nature and understanding of the industry landscape.
✨Practice Your Communication
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. If you speak French or German, be ready to showcase those skills as well!
