Sydney/Newcastle (First Nations) - Field Delivery Telecommunications Trainee in Newcastle upon Tyne

As a Technical Trainee, you work in line with prescribed operating frameworks and develop your skills whilst gaining valuable hands-on industry experience. You demonstrate a passion for technology, excellent customer service skills and a willingness to learn all aspects from our highly experienced IT team. Your role involves assisting in the provision of technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra, giving you the opportunity to kick start your career in a supportive team environment.

Telstra is inviting First Nations peoples across Australia to apply for our 12-month paid telecommunications traineeship program. This program is a fantastic way to build hands-on skills, earn a nationally recognised qualification, and explore a long-term career with Telstra—all while being supported to thrive in a diverse and inclusive workplace. No experience required.

Our Field Service team provide on the ground support to homes and business around the country. As a Trainee Field Technician, you will be a friendly face our communities become to recognise as the hero keeping us all connected.

As a Field Delivery Telecommunications Trainee, you will work alongside a mentor offering you ongoing coaching, support and mentoring during your traineeship. You will get hands-on training providing our customers with a great experience by activating and assuring telecommunications/technology products and services, in homes and/or business. You will actively participate in a diverse team environment to deliver the optimum customer and commercial outcomes aligned to Telstra's values and strategy. We have several positions available around the country. The expectation is to reside in the targeted area or be willing to relocate.

This is a Fixed-term role for 12 months with opportunity for permanency after completion.

What You Bring

• Hold a current driver's licence.
• Physically fit for the role.
• The ability to undergo pre-employment medical and drug alcohol screening.
• Ability to undertake a police check.
• Professional and polite communication.
• Enjoy working in a team environment.
• Positive attitude and safety-first approach.
• Be technically minded.

Qualifications

As a Trainee Technician you will be provided with Telecommunication Technology Cert III training during the traineeship along with relevant certifications and/or licencing for the location you reside in. No qualifications needed. Language, Literacy and Numeracy assessment undertaken by RTO. Telstra can support you through obtaining a Working With Children Check and White Card.

What We Offer

• 1 Year Full-time paid traineeship.
• Full-time fixed term employment for 1 year with the opportunity for a permanent contract thereafter.
• Vehicle, phone, and tablet provided.
• 4 weeks annual leave per year.
• Nationally recognised qualification.
• Safety equipment (PPE), and tools.
• Receive 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.

Inclusion Matters Here

We’re stronger when we reflect the communities we serve. At Telstra - we’re committed to creating opportunities for First Nations peoples to pursue thriving careers with Telstra. Some of our supportive policies include:

• Cultural Leave. Enjoy dedicated cultural leave to participate in significant events — because your heritage and community connections matter.
• Flexible Work Options. Flexible work options tailored to your lifestyle and culture, including remote work — because how you work should reflect who you are.
• Inclusive Recruitment Practices. We’re committed to fair and inclusive recruitment, removing barriers and valuing diverse experiences at every stage of the hiring process.
• First Nations Employee Representative Group. To provide support, mentoring, foster understanding and strengthen connection with First Nation Australian Communities.
• Deadly Early Years Yarning Space. A space for connection, storytelling and peer support.

Current location in demand:

NSW – Greater Sydney and Muswellbrook

Upon submitting your application, you will receive an online assessment that you will need to complete. This assessment is an important part of our selection process, and we encourage you to complete it as soon as possible. Good luck, and we look forward to seeing your results!

We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

If this opportunity sounds like a perfect fit for you, we’d encourage you to apply!

Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organisation there is to explore.