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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and help customers find the right tech solutions.
- Company: Join Telstra, an iconic Aussie brand connecting Australians for generations.
- Benefits: Enjoy competitive salary, generous discounts, flexible hours, and extensive training opportunities.
- Other info: Access over 17,000 learning programs and enjoy monthly performance rewards.
- Why this job: Make a meaningful impact while working in a supportive and inclusive environment.
- Qualifications: Great communication skills and a passion for learning; previous experience is a plus.
The predicted salary is between 64915 - 64915 £ per year.
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
What You’ll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits:
- Annual Fixed Remuneration: $64,915.20 per year
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.
- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!
How to Apply:
Join Us at Telstra Retail: When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
Full Time Customer Service & Sales Consultant MORLEY employer: Telstra Corporation
Contact Detail:
Telstra Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Customer Service & Sales Consultant MORLEY
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Telstra. Understand their values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your customer service skills and sales drive. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Full Time Customer Service & Sales Consultant MORLEY
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and sales shine through. We want to see how much you care about helping customers and making their experience memorable!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer-facing roles or sales achievements that align with what we’re looking for at Telstra.
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us know who you are and what makes you unique. This helps us see how you’d fit into our diverse team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Telstra Corporation
✨Know Your Stuff
Familiarise yourself with Telstra's products and services. Being able to discuss the latest gadgets and how they can enhance customer experiences will show that you're genuinely interested and knowledgeable, which is key for a Customer Service & Sales Consultant.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about creating memorable experiences for customers.
✨Demonstrate Your Sales Drive
Be ready to talk about your sales achievements or how you've met targets in previous roles. If you don’t have direct experience, think of situations where you persuaded someone or successfully promoted an idea—this will highlight your consultative selling skills.
✨Embrace the Team Spirit
Since collaboration is important at Telstra, be prepared to discuss how you work well in a team. Share examples of how you've contributed to a positive team environment and supported your colleagues to achieve common goals.