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For Companies At a Glance
- Tasks: Manage and grow key relationships with enterprise clients and channel partners.
- Company: Join Telstra, a leading telecommunications company with a focus on innovation.
- Benefits: Enjoy a competitive salary, work-life balance, and endless career opportunities.
- Why this job: Make a real impact by helping businesses thrive with tailored tech solutions.
- Qualifications: 9+ years in sales or channel management, preferably in tech or telecommunications.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary
As a Senior Account Manager, you thrive on applying your deep understanding of our customer's business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra's most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra's growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.
About the Role:
As a Senior Account Manager, you'll be at the forefront of managing and expanding key relationships with enterprise clients and channel partners. You'll work closely with them to understand their business challenges and identify how Telstra's solutions can support their success across network infrastructure and digital services. You thrive on building trust, delivering value, and uncovering new opportunities, while ensuring a seamless and high-impact customer experience. Your consultative approach, paired with a deep understanding of Telstra's offerings, will directly contribute to our growth across APAC and beyond.
Key Responsibilities:
- Manage and grow a portfolio of enterprise customers and channel partners.
- Develop and execute account and partner strategies to drive revenue growth and customer satisfaction.
- Respond promptly and professionally to customer inquiries and issues, escalating when necessary.
- Collaborate with internal teams to identify and qualify new sales opportunities.
- Monitor account performance against revenue and customer satisfaction goals.
- Leverage market insights and Telstra's capabilities to develop tailored solutions for clients.
What You Bring:
- 9+ years of successful sales or channel management experience — preferably in telecommunications, data centers, or related tech infrastructure.
- Experience selling services across international markets, ideally into the APAC region.
- Strong communication skills, both verbal and written. French or German language skills are a plus.
- Proven ability to work independently in fast-paced, sometimes ambiguous environments.
- Established network of enterprise contacts is highly desirable.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and CRM tools such as Salesforce.
Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most. In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.
Senior Account Manager in London employer: Telstra Corporation
Contact Detail:
Telstra Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, know their products, and understand their market position. This way, you can tailor your answers to show how you can add value as a Senior Account Manager.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your achievements and how they relate to the role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Telstra.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in managing enterprise clients and any relevant achievements that showcase your ability to drive revenue growth.
Showcase Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. Don’t forget to mention any experience you have in building relationships and collaborating with teams.
Highlight Relevant Experience: Emphasise your 9+ years of sales or channel management experience, especially in telecommunications or tech infrastructure. Include specific examples of how you've successfully navigated challenges and delivered value to clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Telstra Corporation
✨Know Your Customer
Before the interview, dive deep into understanding Telstra's key customers and their business strategies. Familiarise yourself with their challenges and how Telstra's solutions can address them. This will show your potential employer that you’re not just interested in the role, but also in the success of their clients.
✨Showcase Your Relationship Skills
As a Senior Account Manager, building trust is crucial. Prepare examples from your past experiences where you've successfully nurtured client relationships or resolved conflicts. Highlighting these skills will demonstrate your ability to thrive in a consultative role.
✨Be Ready with Market Insights
Research current trends in telecommunications and the APAC market. Be prepared to discuss how these insights can influence account strategies and drive revenue growth. This will position you as a knowledgeable candidate who can contribute to Telstra’s objectives.
✨Practice Your Communication
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. This will help you convey your ideas effectively during the actual interview.
