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For Companies At a Glance
- Tasks: Solve technical problems and support live broadcasts in a fast-paced environment.
- Company: Join Telstra, a leader in broadcast technology with endless career opportunities.
- Benefits: Enjoy a great work-life balance and professional growth in a dynamic team.
- Why this job: Make a real impact in the broadcasting world while working with cutting-edge technology.
- Qualifications: Technical skills in broadcast systems and a passion for problem-solving are essential.
- Other info: Flexible roles with opportunities to learn and grow in a diverse environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary
As a Broadcast Engineer, you can’t resist solving problems. Your investigative skills will be put to the test as you work to diagnose and find solutions, activate or repair. You collaborate with stakeholders to ensure our networks and infrastructure are operating efficiently and delivering value to our customers and ensuring optimal network availability.
Key Responsibilities
- Provide 2nd Line Support for equipment in London MCR / DCs in relation to Telstra’s Internet Delivery Network (IDN), Global Media Network (GMN), Special Events Network (SEN), 2110 systems and cloud platforms.
- Work with teammates and operations teams to facilitate any changes to config/ upgrades or maintenance on any live platform system.
- Be able to troubleshoot and resolve technical issues during live broadcast for live events.
- Assist in the installation and configuration of equipment.
- Stay informed about advancements in broadcast technology and industry trends.
Key Accountability Metrics
- Ability to work under pressure and handle live broadcast situations.
- Strong technical skills and the ability to troubleshoot and resolve equipment issues.
- Good understanding of broadcast regulations and standards.
- Excellent communication and teamwork skills.
- Ensure network documentation remains up-to-date and knowledge is transferred to relevant teams.
Essential
- Able to work meticulously with high attention to detail.
- Structured approach to work; task driven and diligent.
- Calm in a crisis, able to methodically analyse and identify an issue.
- Thrives working in a fast paced environment.
- Professional manner when dealing with customers, international MCRs, and Internal departments.
- Technology enthusiast, curious and keen to learn.
- Flexible and adaptable to last minute live event support.
- Excellent verbal and written communication skills.
- Can simplify complex to convey to non-technical staff.
- Good documentation skills.
Technical Proficiency in the following:
- Working within IT environments.
- Familiar with IP streaming technologies.
- SMTPE standards 2022/2110 knowledge.
- Strong knowledge of ASI, SDI, DVB, MPEG transport streams.
- Encoder/decoder hardware operation and configuration.
- Experience with multi vendors (for example Harmonic, MediaKind, InSync, GV, Nevion).
- Common broadcast terminology and solutions.
- Familiar with transmission automation systems.
- Familiar with OTT streaming systems such as AWS.
- Technical and/or broadcast training and qualifications.
Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.
In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.
Broadcast Support Engineer employer: Telstra Corporation
Contact Detail:
Telstra Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast Support Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the broadcast industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a demo reel showcasing your technical prowess and problem-solving abilities. This is especially important for a Broadcast Support Engineer role where hands-on experience can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common broadcast technologies and troubleshooting scenarios. Practice explaining complex concepts in simple terms, as communication is key in this role. We want to see how you can convey your knowledge to non-technical folks!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Telstra. Let’s get you that Broadcast Support Engineer position!
We think you need these skills to ace Broadcast Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broadcast Support Engineer role. Highlight relevant experience and skills that match the job description, especially your technical proficiency and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about broadcast technology and how your background makes you a great fit for our team. Keep it concise but engaging!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects your ability to convey complex information clearly. Use straightforward language and avoid jargon where possible.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to track your application status directly!
How to prepare for a job interview at Telstra Corporation
✨Know Your Tech Inside Out
As a Broadcast Support Engineer, you’ll need to be well-versed in the technical aspects of broadcast technology. Brush up on your knowledge of IP streaming technologies, SMTPE standards, and common broadcast terminology. Being able to discuss these topics confidently will show that you're not just familiar with the equipment but also passionate about the field.
✨Prepare for Live Scenarios
Since you'll be troubleshooting during live broadcasts, it’s crucial to prepare for high-pressure situations. Think of potential problems that could arise and how you would handle them. Practising your responses to these scenarios can help you stay calm and collected during the interview.
✨Show Off Your Teamwork Skills
Collaboration is key in this role, so be ready to share examples of how you've worked effectively with others in the past. Highlight any experiences where you’ve facilitated changes or upgrades in a team setting, as this will demonstrate your ability to work well under pressure and contribute positively to a team environment.
✨Communicate Clearly and Confidently
Excellent communication skills are essential, especially when simplifying complex technical issues for non-technical staff. Practice explaining your past projects or technical challenges in a straightforward manner. This will not only showcase your expertise but also your ability to convey information clearly, which is vital in this role.