At a Glance
- Tasks: Monitor and manage customer systems, resolving technical issues and ensuring smooth operations.
- Company: Dynamic company in the telecommunications sector with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for skill development.
- Why this job: Join a team that values learning and offers hands-on experience in cutting-edge technology.
- Qualifications: Experience in electronic engineering, wireless technologies, and strong problem-solving skills.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 36000 - 60000 Β£ per year.
Looking for a strong NOC Radio and Network Services Support Engineer to provide supervision 24 hours a day to help monitor and manage our customers' infrastructure. The NOC Radio and Network Services Support Engineer will resolve issues, remotely and in the field, and more importantly take preventative steps to ensure many issues do not occur. We are seeking individuals who are knowledgeable, energetic, keen to learn and have a positive can-do attitude.
Key Responsibilities
- Actively monitor and manage customer systems in accordance with contracted obligations
- Diagnose and resolve technical hardware and software issues
- Respond to requests for technical assistance in person, via phone or electronically via web portal
- Follow standard service desk procedures along ITIL methodology
- Maintain and monitor project schedules and reporting
- Identify and escalate incidents where required
Candidates should ideally be qualified in or have demonstrable experience in some of the following technologies:
- Electronic and electrical engineering
- Wireless technologies
- Radio Frequency
- Competent in the use of computers; PC and Servers
- Competent in Microsoft applications; Word, Excel, Power Point, Microsoft Projects and Outlook
- Knowledge of the Mobile Wireless Communications Industry including GSM/UMTS/4G/5G/Tetra/UHF/VHF
- Deployment and configuration of network management system software
- Service desk practices and requirements
NOC Radio and Network Services Support Engineer RF Berkshire in Slough employer: Telstra Associates
Contact Detail:
Telstra Associates Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land NOC Radio and Network Services Support Engineer RF Berkshire in Slough
β¨Tip Number 1
Network with industry professionals! Attend local meetups or online forums related to NOC services and wireless technologies. This way, we can learn from others' experiences and maybe even get some insider job leads.
β¨Tip Number 2
Practice your troubleshooting skills! Set up a home lab or use simulation software to get hands-on experience with the technologies mentioned in the job description. The more confident we are in our abilities, the better we'll perform in interviews.
β¨Tip Number 3
Prepare for technical interviews by brushing up on common questions related to RF and network services. We should be ready to discuss our past experiences and how we've resolved issues in real-time, as this will show our problem-solving skills.
β¨Tip Number 4
Don't forget to apply through our website! Itβs a great way to ensure your application gets noticed. Plus, we can tailor our applications to highlight our relevant skills and experiences that match the job description.
We think you need these skills to ace NOC Radio and Network Services Support Engineer RF Berkshire in Slough
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the NOC Radio and Network Services Support Engineer role. Highlight your experience with wireless technologies and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love candidates who can demonstrate a proactive approach to problem-solving, so donβt hold back!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get across your enthusiasm for the role without waffling on.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Telstra Associates
β¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of wireless technologies and radio frequency. Be ready to discuss specific experiences you've had with these systems, as well as any troubleshooting you've done. This will show that you're not just familiar with the concepts but can apply them in real-world scenarios.
β¨Demonstrate Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your thought process and how you tackle challenges head-on.
β¨Familiarise Yourself with ITIL Methodology
Since the role involves following standard service desk procedures along ITIL methodology, itβs a good idea to understand the basics of ITIL. Be prepared to discuss how youβve applied these principles in previous roles or how you would approach service desk practices in this position.
β¨Show Enthusiasm and a Can-Do Attitude
The company is looking for someone energetic and keen to learn. Make sure to convey your passion for the industry and your eagerness to grow within the role. Share any relevant training or certifications youβre pursuing, as this shows your commitment to continuous improvement.