At a Glance
- Tasks: Provide on-site support and manage IT incidents for end-users.
- Company: Join Telstra Associates, a leading tech company in London.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Other info: Dynamic workplace with opportunities to learn and grow your skills.
- Why this job: Be the go-to tech hero, solving problems and making a difference daily.
- Qualifications: Experience with ITIL processes, ServiceNow, and Windows environments required.
The predicted salary is between 40000 - 50000 £ per year.
Telstra Associates in London is seeking an experienced Deskside Desktop Support specialist to deliver on-site end-user support and maintain high-quality incident and service request management.
You will own end-to-end resolution, coordinate with IT teams, and support onboarding, device setup, and account provisioning.
The role requires strong ITIL-compliant process knowledge, familiarity with Service Now, Windows environments, and collaboration tools like Microsoft 365.
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Onsite Desktop Support Engineer employer: Telstra Associates
TELSTRA Associates is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration. With a strong focus on employee growth, team members are encouraged to develop their skills through hands-on experience in cutting-edge cloud technologies while working on impactful projects for leading financial clients. The onsite role in Glasgow provides a unique opportunity to be part of a dynamic team dedicated to transforming enterprise cloud platforms, all within a supportive and engaging environment.
