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For Companies At a Glance
- Tasks: Monitor and manage customer systems, resolving technical issues and ensuring smooth operations.
- Company: Dynamic telecommunications company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Join a vibrant team and make a real difference in the world of wireless communications.
- Qualifications: Experience in electronic engineering and wireless technologies is a plus.
- Other info: 24/7 support role with opportunities for learning and development.
The predicted salary is between 30000 - 45000 £ per year.
Looking for a strong NOC Radio and Network Services Support Engineer to provide supervision 24 hours a day to help monitor and manage our customers' infrastructure. The NOC Radio and Network Services Support Engineer will resolve issues, remotely and in the field, and more importantly take preventative steps to ensure many issues do not occur. We are seeking individuals who are knowledgeable, energetic, keen to learn and have a positive can-do attitude.
Key Responsibilities
- Actively monitor and manage customer systems in accordance with contracted obligations
- Diagnose and resolve technical hardware and software issues
- Respond to requests for technical assistance in person, via phone or electronically via web portal
- Follow standard service desk procedures along ITIL methodology
- Maintain and monitor project schedules and reporting
- Identify and escalate incidents where required
Candidates should ideally be qualified in or have demonstrable experience in some of the following technologies:
- Electronic and electrical engineering
- Wireless technologies
- Radio Frequency
- Competent in the use of computers; PC and Servers
- Competent in Microsoft applications; Word, Excel, Power Point, Microsoft Projects and Outlook
- Knowledge of the Mobile Wireless Communications Industry including GSM/UMTS/4G/5G/Tetra/UHF/VHF
- Deployment and configuration of network management system software
- Service desk practices and requirements
NOC Radio and Network Services Support Engineer RF Berkshire in Maidenhead employer: Telstra Associates
Contact Detail:
Telstra Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Radio and Network Services Support Engineer RF Berkshire in Maidenhead
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have a lead on that perfect NOC Radio and Network Services Support Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with wireless technologies and troubleshooting. Be ready to share specific examples of how you've resolved issues in the past.
✨Tip Number 3
Prepare for those technical interviews! Brush up on your knowledge of GSM/UMTS/4G/5G technologies and service desk practices. We want you to feel confident when discussing your expertise and how it aligns with the job requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace NOC Radio and Network Services Support Engineer RF Berkshire in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NOC Radio and Network Services Support Engineer role. Highlight your experience with wireless technologies and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love candidates who can demonstrate a proactive approach to problem-solving, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your enthusiasm for the role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Telstra Associates
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of wireless technologies and radio frequency. Be ready to discuss specific experiences you've had with these systems, as well as any troubleshooting you've done. This will show that you're not just familiar with the concepts but can apply them in real-world scenarios.
✨Demonstrate Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your thought process and the positive outcomes of your actions.
✨Familiarise Yourself with ITIL Methodology
Since the role involves following standard service desk procedures, it’s a good idea to understand ITIL principles. Be ready to discuss how you’ve applied these practices in previous roles or how you would approach service desk tasks in line with ITIL.
✨Show Your Enthusiasm and Can-Do Attitude
Employers love candidates who are eager to learn and have a positive outlook. During the interview, express your passion for the industry and your willingness to take on challenges. Share instances where your enthusiasm helped you overcome obstacles or learn new skills.
