At a Glance
- Tasks: Architect and build innovative solutions for enterprise customers using cutting-edge AI and connectivity technologies.
- Company: Join Telnyx, a leader in global connectivity and innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for continuous learning and growth.
- Other info: Dynamic role with travel across EMEA and excellent career advancement opportunities.
- Why this job: Be at the forefront of technology, shaping the future of seamless interconnection.
- Qualifications: 3+ years in software development or technical consulting; strong skills in Python, Node.js, or Go.
The predicted salary is between 63000 - 77000 £ per year.
About Telnyx
Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.
The Role
We're looking for a Forward Deployed Engineer to join our team in London, Dublin, or Amsterdam. You'll work directly with enterprise and high-growth technology customers across EMEA to architect and ship production systems on Telnyx's global network — spanning voice, messaging, AI, wireless, and edge compute. This isn't about demoing products; it's about building real solutions that work at scale. You'll sit at the intersection of software engineering, AI infrastructure, telecommunications, and customer success — working directly with customer engineering and technical leadership teams to understand requirements, architect solutions, build integrations, and take them from POC through production. A major focus will be helping customers deploy real-time AI and communications workloads, including AI Voice Assistants, LLM inference, open-weight models, and applications requiring low latency, reliability, and regional data processing. This is a hybrid EMEA role based in London, Dublin, or Amsterdam, with approximately 10–30% travel across the UK, Europe, and wider EMEA.
Responsibilities
- Embed with customers to understand their technical requirements, AI use cases, and integration challenges
- Architect and build custom production solutions using Telnyx's Voice, Messaging, Wireless, WebRTC, AI, and Edge Compute platforms
- Build and deploy AI Voice Assistants, conversational AI, and LLM-powered applications
- Deploy and operate LLM infrastructure, including open-weight models and LiteLLM or comparable gateways
- Design model routing, fallback, observability, and cost strategies for production AI workloads
- Build RAG pipelines, prompt architectures, evaluations, and model integrations
- Deploy containerized services on Kubernetes and work with customer infrastructure teams on production environments
- Troubleshoot complex issues across APIs, networking, SIP, WebRTC, AI inference, and customer infrastructure
- Lead technical discovery, architecture sessions, POCs, pilots, and production launches from whiteboard to go-live
- Own customer outcomes through deployment, stabilization, and handoff
- Partner with Product and Engineering to turn customer feedback into product improvements
- Create technical documentation, runbooks, and reference architectures
- Help customers navigate data residency, security, privacy, and compliance requirements across EMEA
What We're Looking For
- CS degree or equivalent practical experience
- 3+ years building software, infrastructure, or working in technical consulting
- Strong proficiency in one or more of Python, Node.js, or Go
- Hands-on experience deploying LLM applications or AI infrastructure in production
- Experience with LiteLLM or a comparable LLM gateway, including routing, fallbacks, rate limits, and observability
- Comfortable with Kubernetes, Docker, APIs, cloud infrastructure, and production operations
- Exposure to SIP, WebRTC, VoIP, real-time communications, or messaging
- Strong understanding of production AI challenges including latency, concurrency, provider limits, retries, streaming, and cost
- Ability to diagnose complex technical problems and translate customer requirements into practical solutions
- Comfortable working directly with customers and leading technical architecture discussions
- Strong communication skills with the ability to explain complex technology to both technical and non-technical audiences
- Based in London, Dublin, or Amsterdam, or willing to relocate
- Legally authorized to work in the relevant country, or eligible for sponsorship
Bonus Points
- AI Voice Assistants, conversational AI, STT/TTS, or real-time AI experience
- Experience with open-weight models, vLLM, SGLang, TGI, or Ollama
- LLM fine-tuning, RAG, evaluation, or inference optimization
- Experience sizing and optimizing GPU infrastructure
- Background in telecom, CPaaS, cloud/AI infrastructure, or high-growth SaaS
- Enterprise, on-prem, or customer-controlled infrastructure experience
- Experience with regulated industries or EMEA data residency requirements
- Strong DevOps/security fundamentals
- Experience working across multiple EMEA markets
Forward Deployed Engineer, EMEA in London employer: Telnyx54
Telnyx54 is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their roles while driving innovation in the SaaS industry. With a strong focus on professional development and growth opportunities, team members are encouraged to take ownership of their projects and contribute to the company's success from anywhere in Europe. The remote nature of this position allows for flexibility and independence, making it an ideal environment for motivated sales professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Forward Deployed Engineer, EMEA in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Telnyx54 or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Telnyx54.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Telnyx54.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Telnyx54 that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Forward Deployed Engineer, EMEA in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Telnyx54.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Telnyx54 and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Telnyx54
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Telnyx54 uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
