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For Companies At a Glance
- Tasks: Drive growth by securing partnerships in the NHS and mental health sectors.
- Company: Join a multi-award-winning social enterprise focused on youth mental health.
- Benefits: Flexible working hours, direct impact on youth wellbeing, and career development opportunities.
- Why this job: Make a real difference in young people's lives while advancing your career.
- Qualifications: 3+ years in business development with a focus on NHS or public sector contracts.
- Other info: Work in a creative team and gain insights into mental health support tools.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Waterloo, London (with option for remote working)
Post type: Permanent full-time
Apply by: 15th February 2026
Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?
WHAT WE DO
Our mission is to make mental health support available to everyone, everywhere. Tellmi is a multi-awardâwinning, fully moderated, anonymous, mental health service predominantly for young people aged 11â25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves by helping each other. Beneath an engaging anonymous peerâtoâpeer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management, and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK.
The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7, and our moderators, counsellors, and therapists are available from 8:30 am until 11 pm every day. Tellmi's specialist extensions currently offer support for autism, diabetes, and unemployment, with new areas being planned for 2026.
YOUR ROLE
We are seeking an ambitious, resultsâdriven Business Development Manager to join our team. You will be responsible for identifying, developing, and securing new commercial partnerships and contracts within the NHS (National Health Service), Public Health, and broader mental health landscape across the UK. You will leverage your deep understanding of the NHS structure, commissioning cycles, and healthcare pathways to drive growth and expand the reach of Tellmi's premium services. You will work closely with our lead generation partner, Elemental, to nurture and develop highâpotential leads as well as our Head of Delivery and Marketing.
You will report directly to the CoâCEOs. We are looking for someone who is highly proactive, reliable, and eager to take the initiative to help Tellmi become the market leader for digital peer support in the UK. This role offers considerable opportunity for career progression as the business grows.
SPECIFIC DUTIES
- Develop and execute a comprehensive business development strategy focused on securing new business with Integrated Care Boards (ICBs), NHS Trusts, Local Authorities (Public Health), and other relevant commissioning bodies.
- Proactively identify and qualify commercial opportunities aligned with our strategic goals, using market intelligence, procurement portals, and established professional networks.
- Build on existing internal lead generation processes by moving high value prospects from needs assessment through proposal submission, presentation, negotiation, and contract closure.
- Work closely with Elemental to direct their focus inâline with our commercial strategy.
- Achieve and exceed defined sales targets and key performance indicators (KPIs).
Stakeholder Engagement & Relationship Management
- Build and maintain robust, longâterm commercial relationships with key commissioning stakeholders, including commissioners, service leads, finance directors, and clinical decisionâmakers.
- Act as the primary commercial point of contact, expertly communicating the value proposition of our solutions and translating complex health needs into compelling business cases.
- Attend and represent the company at industry events, conferences, and networking functions focused on NHS and Public Health commissioning.
- Educate the market (commissioners and clinical decisionâmakers) through webinars, thought leadership, direct messaging etc about the benefits of Tellmi with the objective of influencing their procurement decisions and requirements of the tender specifications.
Proposal Development & Marketing
- Develop tailored presentations, proposals, and commercial documents that clearly articulate ROI and address specific commissioning priorities (e.g., addressing health inequalities, elective backlog, prevention).
- Work closely with the marketing team to create a compelling, upâtoâdate set of sales assets.
YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS
- Proven track record (minimum 3 years) in a business development, sales, or account management role specifically focused on securing commercial contracts with the NHS or Public Sector healthcare organisations.
- Deep, practical understanding of NHS structures, the current health and social care landscape, and the commissioning process (including the shift to ICB/ICS models).
- Exceptional communication, presentation, and negotiation skills, with the ability to influence seniorâlevel clinical and nonâclinical decisionâmakers.
- Demonstrable experience managing complex, highâvalue procurement cycles.
- Selfâmotivated, proactive, and targetâdriven, with a strong ability to work autonomously.
- Existing network of contacts within NHS commissioning teams, Local Authority Public Health, or relevant government health bodies.
- Experience in selling digital health technology.
- Relevant academic background (e.g., Health Policy, Business, Life Sciences).
WHAT WE OFFER
- A degree of flexibility over working hours.
- Direct impact on our mission to improve the health and happiness of young people.
- Work alongside a highly creative and ambitious team.
- Performance reviews and opportunities to develop oneself in a multitude of different areas.
- An opportunity to experience different aspects of the business.
- Insight into a mental health support tool.
WORKING HOURS, LOCATION AND TRAVEL
You will attend our London office near Waterloo, London at least twice a week. Internal meetings take place either at our office near Waterloo, London or Spitalfields, London. Expenses will be covered other than for commuting to and from our offices.
Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.
Business Development Executive - Mental Health in London employer: Tellmi
Contact Detail:
Tellmi Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Development Executive - Mental Health in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the mental health and NHS sectors. Attend events, join relevant online groups, and donât be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!
â¨Tip Number 2
Show your passion for mental health! When you get the chance to chat with someone from Tellmi or at an interview, share why this cause matters to you. Your genuine enthusiasm can set you apart from other candidates and make a lasting impression.
â¨Tip Number 3
Prepare for those interviews! Research Tellmiâs mission and values, and think about how your experience aligns with their goals. Practise answering common questions and have some thoughtful questions ready to ask them too. It shows youâre serious about the role!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre keen on being part of our team at Tellmi. So, what are you waiting for? Get that application in!
We think you need these skills to ace Business Development Executive - Mental Health in London
Some tips for your application đŤĄ
Show Your Passion for Mental Health: When writing your application, let your passion for mental health shine through. We want to see how much you care about making a difference in the lives of young people. Share any relevant experiences or motivations that drive you to work in this field.
Tailor Your Application: Make sure to customise your application to fit the role of Business Development Executive. Highlight your experience with NHS structures and commissioning processes, as well as any relevant skills that align with our mission at Tellmi. This shows us youâve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Use bullet points where necessary to make your achievements stand out and ensure we can easily see your qualifications.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it gives you a chance to explore more about what we do at Tellmi before you hit send.
How to prepare for a job interview at Tellmi
â¨Know Your Stuff
Before the interview, dive deep into understanding the NHS structure and commissioning processes. Familiarise yourself with Tellmi's mission and how it aligns with current mental health trends. This knowledge will help you articulate your insights and demonstrate your genuine interest in the role.
â¨Showcase Your Network
Highlight your existing connections within NHS commissioning teams and Local Authorities. Be ready to discuss how these relationships can benefit Tellmi. Sharing specific examples of past collaborations can really set you apart from other candidates.
â¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to navigate complex procurement cycles. Prepare scenarios where you've successfully secured contracts or built relationships with key stakeholders, and be ready to explain your thought process.
â¨Tailor Your Pitch
Craft a compelling narrative around your experience in business development, especially in digital health technology. Make sure to connect your past achievements to the specific needs of Tellmi, showcasing how you can drive growth and expand their reach in the mental health landscape.
