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- Tasks: Drive growth by securing partnerships in the NHS and mental health sectors.
- Company: Join a multi-award-winning social enterprise focused on youth mental health.
- Benefits: Flexible hours, direct impact on young people's lives, and career development opportunities.
- Why this job: Make a real difference in mental health support for young people while advancing your career.
- Qualifications: 3+ years in business development with NHS or public sector experience.
- Other info: Work in a creative team and gain insights into digital health technology.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Waterloo, London (with option for remote working)
Post type: Permanent full-time
Apply by: 15th February 2026
Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?
WHAT WE DO
Our mission is to make mental health support available to everyone, everywhere. Tellmi is a multi-award‑winning, fully moderated, anonymous, mental health service predominantly for young people aged 11‑25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves by helping each other. Beneath an engaging anonymous peer‑to‑peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management, and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK. The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7, and our moderators, counsellors, and therapists are available from 8:30 am until 11 pm every day. Tellmi’s specialist extensions currently offer support for autism, diabetes, and unemployment, with new areas being planned for 2026.
YOUR ROLE
We are seeking an ambitious, results‑driven Business Development Manager to join our team. You will be responsible for identifying, developing, and securing new commercial partnerships and contracts within the NHS (National Health Service), Public Health, and broader mental health landscape across the UK. You will leverage your deep understanding of the NHS structure, commissioning cycles, and healthcare pathways to drive growth and expand the reach of Tellmi’s premium services. You will work closely with our lead generation partner, Elemental, to nurture and develop high‑potential leads as well as our Head of Delivery and Marketing. You will report directly to the Co‑CEOs. We are looking for someone who is highly proactive, reliable, and eager to take the initiative to help Tellmi become the market leader for digital peer support in the UK. This role offers considerable opportunity for career progression as the business grows.
SPECIFIC DUTIES
- Develop and execute a comprehensive business development strategy focused on securing new business with Integrated Care Boards (ICBs), NHS Trusts, Local Authorities (Public Health), and other relevant commissioning bodies.
- Proactively identify and qualify commercial opportunities aligned with our strategic goals, using market intelligence, procurement portals, and established professional networks.
- Build on existing internal lead generation processes by moving high value prospects from needs assessment through proposal submission, presentation, negotiation, and contract closure.
- Work closely with Elemental to direct their focus in‑line with our commercial strategy.
- Achieve and exceed defined sales targets and key performance indicators (KPIs).
Stakeholder Engagement & Relationship Management
- Build and maintain robust, long‑term commercial relationships with key commissioning stakeholders, including commissioners, service leads, finance directors, and clinical decision‑makers.
- Act as the primary commercial point of contact, expertly communicating the value proposition of our solutions and translating complex health needs into compelling business cases.
- Attend and represent the company at industry events, conferences, and networking functions focused on NHS and Public Health commissioning.
- Educate the market (commissioners and clinical decision‑makers) through webinars, thought leadership, direct messaging etc about the benefits of Tellmi with the objective of influencing their procurement decisions and requirements of the tender specifications.
Proposal Development & Marketing
- Develop tailored presentations, proposals, and commercial documents that clearly articulate ROI and address specific commissioning priorities (e.g., addressing health inequalities, elective backlog, prevention).
- Work closely with the marketing team to create a compelling, up‑to‑date set of sales assets.
YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS
- Proven track record (minimum 3 years) in a business development, sales, or account management role specifically focused on securing commercial contracts with the NHS or Public Sector healthcare organisations.
- Deep, practical understanding of NHS structures, the current health and social care landscape, and the commissioning process (including the shift to ICB/ICS models).
- Exceptional communication, presentation, and negotiation skills, with the ability to influence senior‑level clinical and non‑clinical decision‑makers.
- Demonstrable experience managing complex, high‑value procurement cycles.
- Self‑motivated, proactive, and target‑driven, with a strong ability to work autonomously.
- Existing network of contacts within NHS commissioning teams, Local Authority Public Health, or relevant government health bodies.
- Experience in selling digital health technology.
- Relevant academic background (e.g., Health Policy, Business, Life Sciences).
WHAT WE OFFER
- A degree of flexibility over working hours.
- Direct impact on our mission to improve the health and happiness of young people.
- Work alongside a highly creative and ambitious team.
- Performance reviews and opportunities to develop oneself in a multitude of different areas.
- An opportunity to experience different aspects of the business.
- Insight into a mental health support tool.
WORKING HOURS, LOCATION AND TRAVEL
You will attend our London office near Waterloo, London at least twice a week. Internal meetings take place either at our office near Waterloo, London or Spitalfields, London. Expenses will be covered other than for commuting to and from our offices.
Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.
Business Development Executive - Mental Health employer: Tellmi
Contact Detail:
Tellmi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive - Mental Health
✨Tip Number 1
Network like a pro! Get out there and connect with people in the mental health and NHS sectors. Attend events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with someone from the industry, share your insights about the NHS and mental health landscape. This not only demonstrates your expertise but also shows your passion for the field. Remember, we want to see how you can contribute to our mission!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to business development in healthcare. Think about how you can articulate your experience and how it aligns with Tellmi’s goals. We love candidates who can clearly communicate their value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Tellmi. Let’s make a difference together!
We think you need these skills to ace Business Development Executive - Mental Health
Some tips for your application 🫡
Show Your Passion for Mental Health: When writing your application, let your enthusiasm for mental health shine through! We want to see how much you care about making a difference in the lives of young people. Share any relevant experiences or insights that highlight your commitment to this cause.
Tailor Your Application: Make sure to customise your application to fit the role of Business Development Executive. Highlight your experience with the NHS and public sector, and don’t forget to mention any specific skills that align with our mission at Tellmi. We love seeing applicants who take the time to connect their background with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Tellmi
✨Know Your Stuff
Before the interview, dive deep into understanding the NHS structure and commissioning processes. Familiarise yourself with Tellmi’s mission and how it aligns with current mental health initiatives. This knowledge will help you articulate how your experience can directly contribute to their goals.
✨Showcase Your Network
Highlight your existing connections within NHS commissioning teams and Local Authorities. Be ready to discuss how these relationships can be leveraged to secure new partnerships for Tellmi. This demonstrates not just your experience but also your proactive approach to business development.
✨Prepare Tailored Proposals
Think about how you would develop proposals that address specific commissioning priorities. Bring examples of past proposals you've crafted that clearly articulated ROI. This will show your ability to create compelling business cases that resonate with decision-makers.
✨Engage with Enthusiasm
During the interview, express your passion for mental health and the impact of digital solutions. Share your ideas on how to educate the market about Tellmi’s benefits. Your enthusiasm can set you apart and demonstrate your commitment to making a difference in young people's lives.
