At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Teller's Arms, a premium pub in Farnham with a rich history.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Other info: Opportunities for growth and internal promotions within the company.
- Why this job: Join a passionate team and make a real impact in a thriving hospitality environment.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 26550 - 32450 £ per year.
Assistant Manager
The Teller's Arms is located in Farnham's Castle Street.
Historically trading as a bank (hence the name) the time has now come to embrace this beautiful building and transform it into a glorious premium pub.
The Teller's Arms has 9 boutique bedrooms, a bookable semi-private space and a stunning rooftop terrace.
We strive to be the "go-to" place in Farnham; whether for a quick pint, a family lunch or dinner with friends.
Fresh food, amazing ales, an extensive wine list and a cracking environment.
What We Offer Our Assistant Managers
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub.
As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management.
You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers.
You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in Surrey employer: Tellers Arms
The Teller's Arms is an exceptional employer located in the heart of Farnham, offering a vibrant work culture that prioritises employee growth and development. With access to fully funded apprenticeships, a clear career pathway towards management, and generous discounts across our pubs, we ensure our team members feel valued and supported. Join us in transforming this historic venue into a premier destination while enjoying a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Surrey
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Tellers Arms and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Assistant Manager in Surrey
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Tellers Arms that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Tellers Arms.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Tellers Arms get a sense of who you are beyond your experience!
How to prepare for a job interview at Tellers Arms
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Tellers Arms and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
