At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: The Teller's Arms, a premium pub in Farnham with a rich history.
- Benefits: Competitive salary, free meals, 20% discount at Young's Pubs, and 28 days holiday.
- Other info: Access to apprenticeships and internal career progression opportunities.
- Why this job: Join a dynamic environment and grow your career in hospitality with ongoing development.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Teller's Arms is located in Farnham's Castle Street. Historically trading as a bank (hence the name), the time has now come to embrace this beautiful building and transform it into a glorious premium pub. The Teller's Arms has 9 boutique bedrooms, a bookable semi-private space and a stunning rooftop terrace. We strive to be the 'go-to' place in Farnham; whether for a quick pint, a family lunch or dinner with friends. Fresh food, amazing ales, an extensive wine list and a cracking environment.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Compensation: Competitive salary
Assistant Manager employer: Tellers Arms
Contact Detail:
Tellers Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Teller's Arms and introduce yourself. A friendly chat with the team can leave a lasting impression and show your genuine interest in the position.
✨Tip Number 3
Prepare for the interview by researching the pub's history and values. Knowing about their commitment to exceptional customer service will help you align your answers with what they’re looking for in an Assistant Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and creating a fantastic atmosphere at The Teller's Arms.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience in team management and customer service, and don’t forget to mention any specific achievements that demonstrate your skills!
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your story and what drives you in the hospitality industry – it helps us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team at The Teller's Arms!
How to prepare for a job interview at Tellers Arms
✨Know the Venue Inside Out
Before your interview, take some time to research The Teller's Arms. Familiarise yourself with its history, the services it offers, and its unique features like the rooftop terrace and boutique bedrooms. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Passion
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create a welcoming atmosphere that aligns with the pub's vision of being the 'go-to' place in Farnham.
✨Demonstrate Leadership Skills
Be ready to discuss your approach to team management. Share specific instances where you've successfully trained or motivated a team. Emphasise your proactive attitude and how you plan to contribute to the ongoing success of the pub and its staff development.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the pub's future plans, the team culture, or opportunities for growth within the company. It shows you're engaged and serious about your potential role in their success.