At a Glance
- Tasks: Join a high-energy team selling official fan merchandise at live events and concerts.
- Company: Teliporter, a global leader in immersive retail and fan engagement.
- Benefits: Earn £14.00 per hour with flexible hours and weekly pay.
- Other info: Enjoy a vibrant team culture and gain valuable skills in a dynamic environment.
- Why this job: Be part of exciting events and connect with fellow music and sports fans.
- Qualifications: Experience in retail or customer service and a passion for entertainment.
The predicted salary is between 28000 - 32000 £ per year.
Location: 75 George Street, Edinburgh, Scotland, EH2 3EW
Pay: £14.00 per hour, paid weekly
Contract: Temporary Fixed Term Contract, 2 weeks initially
Hours: Flexible working hours. Up to 40 hours per week. Full & part time work
Role overview
Teliporter is recruiting fan ambassadors and retail assistants for immersive pop-up shops on behalf of a global music artist and entertainment brands. You'll be part of a high-energy retail operations team selling official fan merchandise at live events, concerts, stadium activations and high-footfall sites across the UK. This is a customer-facing, sales-driven role for people who thrive on fast-paced environments and have a genuine passion for music or entertainment culture. You may work on activations for major recording artists, football clubs, global sports brands or iconic entertainment brands, with no two gigs ever the same.
About Teliporter
Teliporter is a global experiential marketing, dynamic retail and fan engagement company specialising in immersive pop-up retail activations, live events and merchandise experiences for music artists, sports teams and entertainment brands. We’re experts in creating immersive fan experiences that turn shopping into unforgettable moments that fans can step into.
Key responsibilities
- Help to operate a pop-up retail store & music event
- Launch retail activations selling official fan merchandise
- On-site retail operations, delivering day-to-day customer service activities
- Drive retail sales through upselling, cross-selling and product knowledge
- Support visual merchandising, store setup & stock replenishment
- Operate checkouts, tills & POS systems to process payments, refunds and returns
- Provide positive experiences & a vibrant store culture
- Engage with customers & fans
- Create first-class customer experience through service & fun
- Represent high-profile entertainment and music brands with professionalism
- Participate in pre-event build and post-event breakdown activities
- Maintain a clean, safe and engaging retail environment throughout the event
Your mission
- Drive sales activity and stock replenishment
- Create a vibrant store culture
- Engage directly with customers and fan communities
- Support event build-up and breakdown activities
What we're looking for
- Retail, sales, hospitality or promotional experience
- Customer service excellence and fan engagement skills
- Friendly communication style
- Comfortable with POS / EPOS systems or tills & checkout operation
- Enthusiasm for sports, music & entertainment culture
Why Teliporter
- Work with iconic music, sports and entertainment brands
- Gain transferable retail, events and customer experience skills
- Be part of live music, sports and entertainment events
- Flexible work that fits around your lifestyle with 7 days' schedule notice
- Inclusive, diverse and supportive team culture
Fan Ambassador & Retail Assistant employer: Teliporter Limited
Teliporter is an exceptional employer that offers a vibrant and inclusive work culture, perfect for those passionate about music and entertainment. With flexible working hours and the opportunity to engage with iconic brands at live events, employees can gain valuable retail and customer service skills while being part of unforgettable experiences. Join a dynamic team where no two days are the same, and enjoy the thrill of working in a fast-paced environment that celebrates creativity and fan engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Fan Ambassador & Retail Assistant
✨Tip Number 1
Get to know the brand! Before you step into that interview, do a bit of homework on Teliporter and the artists or brands they represent. This shows your passion for music and entertainment culture, which is key for this role.
✨Tip Number 2
Practice your customer engagement skills. Think about how you can create memorable experiences for fans. Maybe role-play with a friend or family member to get comfortable with upselling and cross-selling techniques.
✨Tip Number 3
Be ready to showcase your personality! This role thrives on energy and enthusiasm, so don’t hold back. Let your friendly communication style shine through during interviews and interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and being part of those unforgettable fan experiences.
We think you need these skills to ace Fan Ambassador & Retail Assistant
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for music and entertainment shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the brands and experiences we represent.
Tailor Your CV:Make sure your CV highlights any relevant experience in retail, sales, or customer service. We’re looking for those who thrive in fast-paced environments, so don’t forget to mention any similar roles you've had!
Be Personable:Your application should reflect your friendly communication style. Use a conversational tone and don’t be afraid to show a bit of your personality. We want to know who you are beyond just your qualifications!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting role with Teliporter!
How to prepare for a job interview at Teliporter Limited
✨Know Your Brands
Before the interview, do your homework on the music artists and entertainment brands Teliporter works with. Show your passion for their merchandise and events, and be ready to discuss your favourite artists or experiences. This will demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to create a positive experience for customers. This is crucial for a role that thrives on fan engagement and creating memorable moments.
✨Embrace the Fast-Paced Environment
Teliporter operates in high-energy settings, so be ready to discuss how you handle pressure and adapt to changing situations. Share specific instances where you thrived in a busy environment, whether in retail, hospitality, or events.
✨Engage with Enthusiasm
During the interview, let your enthusiasm for music and entertainment shine through. Be friendly and approachable, as this reflects the vibrant store culture Teliporter aims to create. Remember, they’re looking for someone who can engage with fans and create a fun atmosphere!
