At a Glance
- Tasks: Join a high-energy team selling official fan merchandise at live events and pop-up shops.
- Company: Teliporter, a global leader in immersive retail and fan engagement.
- Benefits: Earn £14.00 per hour with flexible hours and weekly pay.
- Other info: Enjoy a vibrant team culture and gain valuable skills in a dynamic environment.
- Why this job: Be part of exciting events and connect with fans while working with iconic brands.
- Qualifications: Experience in retail or customer service and a passion for music and entertainment.
The predicted salary is between 14 - 14 £ per hour.
Location: 75 George Street, Edinburgh, Scotland, EH2 3EW
Pay: £14.00 per hour, paid weekly
Contract: Temporary Fixed Term Contract, 2 weeks initially
Hours: Flexible working hours. Up to 40 hours per week. Full & part time work
Role overview
Teliporter is recruiting fan ambassadors and retail assistants for immersive pop-up shops on behalf of a global music artist and entertainment brands. You'll be part of a high-energy retail operations team selling official fan merchandise at live events, concerts, stadium activations and high-footfall sites across the UK. This is a customer-facing, sales-driven role for people who thrive on fast-paced environments and have a genuine passion for music or entertainment culture. You may work on activations for major recording artists, football clubs, global sports brands or iconic entertainment brands, with no two gigs ever the same.
About Teliporter
Teliporter is a global experiential marketing, dynamic retail and fan engagement company specialising in immersive pop-up retail activations, live events and merchandise experiences for music artists, sports teams and entertainment brands. We’re experts in creating immersive fan experiences that turn shopping into unforgettable moments that fans can step into.
Key responsibilities
- Help to operate a pop-up retail store & music event
- Launch retail activations selling official fan merchandise
- On-site retail operations, delivering day-to-day customer service activities
- Drive retail sales through upselling, cross-selling and product knowledge
- Support visual merchandising, store setup & stock replenishment
- Operate checkouts, tills & POS systems to process payments, refunds and returns
- Provide positive experiences & a vibrant store culture
- Engage with customers & fans
- Create first-class customer experience through service & fun
- Represent high-profile entertainment and music brands with professionalism
- Participate in pre-event build and post-event breakdown activities
- Maintain a clean, safe and engaging retail environment throughout the event
Your mission
- Drive sales activity and stock replenishment
- Create a vibrant store culture
- Engage directly with customers and fan communities
- Support event build-up and breakdown activities
What we're looking for
- Retail, sales, hospitality or promotional experience
- Customer service excellence and fan engagement skills
- Friendly communication style
- Comfortable with POS / EPOS systems or tills & checkout operation
- Enthusiasm for sports, music & entertainment culture
Why Teliporter
- Work with iconic music, sports and entertainment brands
- Gain transferable retail, events and customer experience skills
- Be part of live music, sports and entertainment events
- Flexible work that fits around your lifestyle with 7 days' schedule notice
- Inclusive, diverse and supportive team culture
Fan Ambassador & Retail Assistant - Edinburgh employer: Teliporter Limited
Teliporter offers an exciting opportunity for individuals passionate about music and entertainment to join a dynamic team as Fan Ambassadors and Retail Assistants in Edinburgh. With flexible working hours, a vibrant team culture, and the chance to engage with iconic brands at live events, employees can develop valuable skills in retail and customer service while enjoying a unique work environment that celebrates creativity and fan engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Fan Ambassador & Retail Assistant - Edinburgh
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Fan Ambassador & Retail Assistant - Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Teliporter Limited:Don’t forget to personalise your application for Teliporter Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Teliporter Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Teliporter Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Teliporter Limited and contribute positively during your temporary stint.
