At a Glance
- Tasks: Join a high-energy team selling official merchandise at live events and pop-up shops.
- Company: Teliporter, a leader in immersive retail experiences for music and entertainment.
- Benefits: Earn £14 per hour, enjoy flexible hours, and gain valuable experience.
- Other info: Dynamic environment with opportunities for growth and a supportive team culture.
- Why this job: Be part of exciting events and connect with fans while working with iconic brands.
- Qualifications: Experience in retail or customer service and a passion for music and entertainment.
Location: 75 George Street, Edinburgh, Scotland, EH2 3EW
Pay: £14.00 per hour, paid weekly
Contract: Temporary Fixed Term Contract, 2 weeks initially
Hours: Flexible working hours. Up to 40 hours per week. Full & part time work
Role overview
Teliporter is recruiting fan ambassadors and retail assistants for immersive pop-up shops on behalf of a global music artist and entertainment brands. You'll be part of a high-energy retail operations team selling official fan merchandise at live events, concerts, stadium activations and high-footfall sites across the UK. This is a customer-facing, sales-driven role for people who thrive on fast-paced environments and have a genuine passion for music or entertainment culture. You may work on activations for major recording artists, football clubs, global sports brands or iconic entertainment brands, with no two gigs ever the same.
About Teliporter
Teliporter is a global experiential marketing, dynamic retail and fan engagement company specialising in immersive pop-up retail activations, live events and merchandise experiences for music artists, sports teams and entertainment brands. We’re experts in creating immersive fan experiences that turn shopping into unforgettable moments that fans can step into.
Key responsibilities
- Help to operate a pop-up retail store & music event
- Launch retail activations selling official fan merchandise
- On-site retail operations, delivering day-to-day customer service activities
- Drive retail sales through upselling, cross-selling and product knowledge
- Support visual merchandising, store setup & stock replenishment
- Operate checkouts, tills & POS systems to process payments, refunds and returns
- Provide positive experiences & a vibrant store culture
- Engage with customers & fans
- Create first-class customer experience through service & fun
- Represent high-profile entertainment and music brands with professionalism
- Participate in pre-event build and post-event breakdown activities
- Maintain a clean, safe and engaging retail environment throughout the event
Your mission
- Drive sales activity and stock replenishment
- Create a vibrant store culture
- Engage directly with customers and fan communities
- Support event build-up and breakdown activities
What we're looking for
- Retail, sales, hospitality or promotional experience
- Customer service excellence and fan engagement skills
- Friendly communication style
- Comfortable with POS / EPOS systems or tills & checkout operation
- Enthusiasm for sports, music & entertainment culture
Why Teliporter
- Work with iconic music, sports and entertainment brands
- Gain transferable retail, events and customer experience skills
- Be part of live music, sports and entertainment events
- Flexible work that fits around your lifestyle with 7 days' schedule notice
- Inclusive, diverse and supportive team culture
Fan Ambassador & Retail Assistant - Edinburgh employer: Teliporter Limited
Teliporter is an exceptional employer that offers a vibrant and inclusive work culture, perfect for those passionate about music and entertainment. With flexible working hours and opportunities to engage with iconic brands at live events, employees can gain valuable retail and customer service skills while being part of unforgettable experiences. Join a dynamic team where your enthusiasm is celebrated, and every day brings new adventures in the heart of Edinburgh.
