At a Glance
- Tasks: Engage fans and sell official sports merchandise in a vibrant pop-up shop.
- Company: Join Teliporter, a leader in immersive fan experiences and dynamic retail.
- Benefits: Earn £14 per hour, enjoy flexible hours, and gain valuable skills.
- Other info: Join a diverse team and enjoy fast-track development opportunities.
- Why this job: Be part of exciting sports events and create unforgettable fan experiences.
- Qualifications: Passion for sports, customer service skills, and retail experience preferred.
The predicted salary is between 14 - 14 £ per hour.
Location: Oxford Street / Bond Street, London, W1C
Duration: 4 weeks initially, Temporary Fixed Term Contract (FTC)
Dates: 21st September 26 – 23rd October 26
Hours: Flexible working hours. Up to 40 hours per week. Full & part time work available
Industry: Sports team apparel, team shirts, collectibles, headwear, teams merchandise
Pay rate: £14.00 per hour, paid weekly
Role overview: Teliporter is recruiting fan ambassadors and retail assistants for an immersive pop-up shop on behalf of a global sporting and entertainment brand. You'll be part of a high-energy retail operations team selling official fan merchandise including team apparel, kit, team shirts, collectibles, headwear and associated team merchandise. This is a customer-facing, sales-driven role for people who thrive on fast-paced environments and have a genuine passion for sports and entertainment culture.
Key responsibilities:
- Help to establish & operate a pop-up retail store & sporting retail event
- Launch retail activations selling official fan merchandise
- On-site retail operations, delivering day-to-day customer service activities
- Coordinate stock, inventory, deliveries, goods-in/goods-out processes and supply chain logistics
- Drive retail sales through upselling, cross-selling and product knowledge
- Support visual merchandising, store setup & stock replenishment
- Operate checkouts, tills & POS systems to process payments, refunds and returns
- Provide positive experiences & a vibrant store culture
- Engage with customers & fans
- Create first-class customer experience through service & fun
- Represent a high-profile entertainment and sports brand with professionalism
- Participate in pre-event build and post-event breakdown activities
- Maintain a clean, safe and engaging retail environment throughout the event
Your mission:
- Deliver exceptional customer experiences for passionate fans
- Drive sales activity and stock replenishment
- Create a vibrant store culture
- Engage directly with customers and fan communities
- Support event build-up and breakdown activities
What we're looking for:
- Retail, sales, hospitality or promotional experience
- Customer service excellence and fan engagement skills
- Friendly communication style
- Comfortable with POS / EPOS systems or tills & checkout operation
- Visual merchandising interest
- Enthusiasm for sports teams, leagues & entertainment culture
Why Teliporter:
- Work with iconic music, sports and entertainment brands
- Gain transferable retail, events and customer experience skills
- Be part of live music, sports and entertainment events
- Flexible work that fits around your lifestyle with 7 days' schedule notice
- Fast-track development in experiential retail
- Creative + commercial environment
- Inclusive, diverse and supportive team culture
Fan Ambassador & Retail Assistant in London employer: Teliporter Careers
Teliporter is an exceptional employer, offering a vibrant and dynamic work environment in the heart of London, where you can engage with passionate sports fans while selling official merchandise for a global sporting brand. With flexible working hours, opportunities for personal growth in experiential retail, and a supportive team culture, you'll be part of an exciting journey that transforms shopping into unforgettable experiences. Join us to gain valuable skills and be part of iconic events that celebrate sports and entertainment.
StudySmarter Expert Advice🤫
We think this is how you could land Fan Ambassador & Retail Assistant in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Fan Ambassador & Retail Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Teliporter Careers:Don’t forget to personalise your application for Teliporter Careers! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Teliporter Careers
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Teliporter Careers offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Teliporter Careers and contribute positively during your temporary stint.
