At a Glance
- Tasks: Support clients to maintain their tenancy and prevent homelessness through advice and guidance.
- Company: Join Telford & Wrekin Council, committed to making a difference in the community.
- Benefits: Competitive pay, generous leave, flexible working, and personal development opportunities.
- Other info: Hybrid working model with a focus on flexibility around personal commitments.
- Why this job: Make a real impact on people's lives while enjoying a supportive and inclusive work culture.
- Qualifications: Passion for helping others; experience is a plus but not essential.
The predicted salary is between 23400 - 28600 £ per year.
This is an exciting opportunity for someone that is passionate about making a difference to the lives of people that are homeless or at risk of becoming homeless. Tenancy Sustainment Officers work face to face with their customers as well as in an office environment and spend time working from home.
Experience in a similar role is desired but not essential for a motivated candidate; full training will be given. A Tenancy Sustainment Officer provides support to clients to ensure they maintain their tenancy and prevent them from becoming homeless. This involves working with both the tenant and landlord to ensure the tenancy is sustained through:
- Supporting the tenant in managing and maintaining their tenancy
- Advice on budgeting
- Linking with other support services
- Lifestyle skills
Providing reassurance to landlords that we will support tenants in meeting their tenancy agreement and encourage more landlords to house clients who are either rough sleeping or likely to become homeless.
At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
A CV template is available if you do not already have a CV. We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home
Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.
Tenancy Sustainment Officer in Telford employer: Telford & Wrekin
Oakengates Nursery School is an exceptional employer that prioritises a nurturing and inclusive work environment, making it an ideal place for Early Years Practitioners to thrive. With a strong focus on professional development and a commitment to play-based learning, employees are encouraged to grow their skills while fostering meaningful relationships with children and families in the vibrant community of Telford. The supportive culture and term-time working hours provide a perfect balance for those seeking a rewarding career in early childhood education.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Telford
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Telford & Wrekin.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Telford & Wrekin!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Telford & Wrekin, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Telford & Wrekin or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Sustainment Officer in Telford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Telford & Wrekin:Before hitting send, make sure to tailor your application specifically to Telford & Wrekin! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Telford & Wrekin
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
