At a Glance
- Tasks: Support clients to maintain their tenancy and prevent homelessness through advice and resources.
- Company: Join Telford & Wrekin Council, committed to diversity and community support.
- Benefits: Competitive pay, generous leave, flexible working, and a secure pension scheme.
- Other info: Opportunities for personal development and career progression in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your skills and career.
- Qualifications: Motivated candidates welcome; experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Experience in a similar role is desired but not essential for a motivated candidate; full training will be given. A Tenancy Sustainment Officer provides support to clients to ensure they maintain their tenancy and prevent them from becoming homeless. Working with both the tenant and landlord to ensure the tenancy is sustained through supporting the tenant in managing and maintaining their tenancy through advice on budgeting, tenancies, advice and linking with other support services, and lifestyle skills.
Providing reassurance to landlords that we will support tenants in meeting their tenancy agreement and encourage more landlords to house clients who are either rough sleeping or likely to become homeless. We have two posts available, one of which will work specifically with people rough sleeping or at risk of doing so.
If you have any questions about this post please feel free to email. At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
A CV template is available if you do not already have a CV. We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
- Benefits
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote a greater level of flexible working around personal and family commitments
Tenancy Sustainment Officer employer: Telford & Wrekin Council
At Telford & Wrekin Council, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Tenancy Sustainment Officers. With competitive pay, generous leave entitlements, and a strong commitment to employee development, we empower our staff to grow in their careers while making a meaningful impact in the community. Our flexible working policies and diverse culture ensure that every team member can thrive both personally and professionally.
Contact Details:
Telford & Wrekin Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Telford & Wrekin Council.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Telford & Wrekin Council.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Telford & Wrekin Council.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Telford & Wrekin Council. Apply directly through us to stand out!
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Telford & Wrekin Council. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Tenancy Sustainment Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Telford & Wrekin Council
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Telford & Wrekin Council. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
