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- Tasks: Engage with residents to improve recycling and enhance local green spaces.
- Company: Telford & Wrekin Council, committed to cleaner, safer neighbourhoods.
- Benefits: Competitive pay, pension scheme, staff discounts, and flexible working.
- Why this job: Make a real difference in your community while promoting environmental sustainability.
- Qualifications: NVQ Level 4 or equivalent, strong communication skills, and customer-facing experience.
- Other info: Join a friendly, inclusive team with great development opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about the environment and the quality of our public open spaces? Telford & Wrekin Council is seeking a proactive Waste & Neighbourhood Services Engagement Officer to support cleaner, safer neighbourhoods and improve recycling and waste management behaviours across the borough. You will deliver frontline, face-to-face engagement with residents and local partners, including doorstep engagement and targeted campaigns to improve the correct use of waste and recycling services. You will also monitor cleansing and grounds standards and task operational teams to improve the local environment. The role involves working largely independently on site, acting as a visible council presence within local communities. You will liaise and collaborate with colleagues and services across waste and recycling, as well as the grounds and cleansing team.
Responsibilities
- Delivering targeted engagement activity to improve recycling and improve the cleanliness and standards of our green and open spaces
- Carrying out doorstep engagement to resolve waste-related issues
- Working with residents, Ward Members, Parish and Town Councils and contractors to help drive improvements
- Supporting effective activity through evidence gathering
- Monitoring issues and contributing to local action plans
Qualifications
- NVQ Level 4 (or equivalent)
- Experience in a customer-facing or community-based role
- Strong communication skills and the ability to manage challenging situations
- Ability to work independently and manage own workload
- Full UK driving licence
Desirable
- Experience in waste and recycling or environmental maintenance
Benefits
- Competitive pay
- Local Government Pension Scheme
- Staff discounts & salary sacrifice perks
- Free parking & confidential wellbeing support
- A friendly, inclusive and dynamic workplace
- Generous benefits, flexible working and great development opportunities
- A culture that celebrates diversity and champions inclusion
Waste & Neighbourhood Services Engagement Officer in Telford employer: Telford & Wrekin Council
Contact Detail:
Telford & Wrekin Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste & Neighbourhood Services Engagement Officer in Telford
✨Tip Number 1
Get to know the community! Before your interview, take a stroll around the neighbourhood and chat with locals about their waste and recycling habits. This will not only give you insights but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with residents and local partners, try role-playing scenarios with friends or family. This will help you feel more confident when discussing waste management and recycling strategies.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you've tackled challenges in community settings. Be ready to share these during your interview to demonstrate how you can handle waste-related issues effectively.
✨Tip Number 4
Apply through our website! We love seeing candidates who are proactive. By applying directly, you’ll have a better chance of standing out and showing us that you’re serious about making a difference in our neighbourhoods.
We think you need these skills to ace Waste & Neighbourhood Services Engagement Officer in Telford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the environment and public spaces right from the start. Share any relevant experiences or projects that highlight your commitment to cleaner, safer neighbourhoods.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Waste & Neighbourhood Services Engagement Officer role. Use keywords from the job description to demonstrate how you fit the bill.
Highlight Communication Skills: Since this role involves engaging with residents and local partners, emphasise your strong communication skills. Share examples of how you've successfully managed challenging situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Telford & Wrekin Council
✨Know Your Stuff
Make sure you brush up on the latest waste management practices and recycling initiatives. Familiarise yourself with Telford & Wrekin Council's current projects and policies, as this will show your genuine interest in the role and the community.
✨Showcase Your Communication Skills
Since the role involves engaging with residents and local partners, prepare examples of how you've successfully communicated in challenging situations. Think about times when you've resolved conflicts or educated others on important issues.
✨Demonstrate Independence
This position requires a lot of independent work, so be ready to discuss how you manage your workload effectively. Share specific instances where you've taken initiative and worked autonomously to achieve results.
✨Engage with the Community
Highlight any previous experience in community engagement or customer-facing roles. Be prepared to talk about how you would approach doorstep engagement and what strategies you would use to encourage better recycling behaviours among residents.