At a Glance
- Tasks: Provide timely information and support to families and professionals in safeguarding children.
- Company: Join Telford & Wrekin Council, a top-rated authority for child welfare.
- Benefits: Enjoy competitive pay, flexible working, and generous benefits.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real difference in children's lives while working in a supportive environment.
- Qualifications: Passion for child welfare and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Telford & Wrekin Council has put children and families at the heart of its vision for the future. In reshaping our services, we have established Family Connect, a new multi-agency partnership approach to safeguarding children and young people. Family Connect operates a single point of contact for services accessed by the public and professionals to ensure that the right service is delivered at the right time, in the right place by the right people.
The Family Connect Service is a fresh approach to safeguarding children. It consists of a multi-agency partnership that offers child-centred coordinated activity. The post holder working in the Family Connect service will be required to supply all stakeholders with timely information, advice, guidance and support to ensure the right service at the right time can be accessed.
This post is office based and operates Monday, Thursday and Friday 8:50am – 5:00pm.
Here at Telford and Wrekin Council, we have been judged to be outstanding overall in terms of effectiveness (the only Authority in the West Midlands with this judgement) for the second time! Here’s just some of the great things Ofsted had to say when they visited us in April 2024:
- Children and families in Telford and Wrekin continue to experience exceptional social work practice when they are in care and as care leavers.
- Participation is a real strength and children’s and families' involvement is threaded throughout service developments.
- Social workers know their children well and have developed effective relationships with parents.
- The virtual school is a significant strength in Telford and Wrekin.
- Care leavers benefit from an extremely comprehensive and generous local offer.
- Corporate parenting is a strength in Telford and Wrekin.
- The stability of the experienced workforce creates the perfect environment to benefit children and care leavers.
- As a result, social workers maintain relationships with children who know them over many years, which contributes to children's feeling of belonging.
- Staff enjoy working in an environment where senior leaders are visible, and they feel valued.
There has never been a more exciting time to join our service after the recent publication of our Ofsted Inspection! Join Team Telford – Where People Make the Difference. We’re proud to be the LGC Local Authority of the Year 2025 – and it’s all thanks to our incredible people. At Telford & Wrekin Council, we don’t just deliver services – we protect, care, and invest in our borough. Our teams are trusted, supported, and empowered to make a real impact. A friendly, inclusive and dynamic workplace, competitive pay, generous benefits, flexible working and great development opportunities. A culture that celebrates diversity and champions inclusion. If you’re passionate about making a difference, we’d love to hear from you.
Family Connect Advisor in Telford employer: Telford & Wrekin Council
Telford & Wrekin Council is an outstanding employer dedicated to safeguarding children and families, offering a supportive and dynamic work environment. With a strong focus on employee development, competitive pay, and generous benefits, staff are empowered to make a meaningful impact in the community. Join a friendly and inclusive team where your contributions are valued, and help shape the future of children's services in Telford.
Contact Details:
Telford & Wrekin Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Connect Advisor in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those connected to Telford & Wrekin Council. Attend local events or online webinars where you can meet professionals and learn more about the Family Connect service.
✨Tip Number 2
Prepare for interviews by researching the council's recent achievements and challenges. Knowing what makes them tick will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! As a Family Connect Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or use online resources to sharpen your skills before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Team Telford and making a real impact in the community.
We think you need these skills to ace Family Connect Advisor in Telford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Family Connect role. We want to see how you can contribute to safeguarding children and young people, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Show Your Passion:Let your enthusiasm for working with children and families shine through in your application. We love candidates who are genuinely passionate about making a difference, so share any personal stories or motivations that drive you!
Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows us that you pay attention to detail and care about the opportunity. And remember, apply through our website for the best chance!
How to prepare for a job interview at Telford & Wrekin Council
✨Know the Vision
Familiarise yourself with Telford & Wrekin Council's vision for children and families. Understand how Family Connect fits into this vision and be ready to discuss how your values align with theirs. This shows genuine interest and commitment.
✨Showcase Your Communication Skills
As a Family Connect Advisor, effective communication is key. Prepare examples of how you've successfully communicated with various stakeholders in the past. Highlight your ability to provide timely information and support, as this will resonate well with the interviewers.
✨Demonstrate Child-Centred Thinking
Be prepared to discuss child-centred approaches in your previous roles. Share specific instances where you prioritised the needs of children and families, showcasing your understanding of safeguarding principles and multi-agency collaboration.
✨Ask Insightful Questions
Prepare thoughtful questions about the Family Connect service and its impact on the community. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations and values.
