At a Glance
- Tasks: Create relaxing experiences and deliver a variety of spa treatments for guests.
- Company: Join the QHotels Collection, a 4-star hotel with a focus on guest satisfaction.
- Benefits: Enjoy free health club membership, discounts, and a clear career development pathway.
- Other info: Dynamic workplace with opportunities for training and professional qualifications.
- Why this job: Make a real impact on guests' well-being while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 beauty/spa qualification preferred; experience as a Spa Therapist is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience? Are you looking for a clear development pathway for your career?
The important stuff:
- Elemis uniform provided
- 15% retail commission scheme for product sales
- A clear development pathway
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
Create a relaxing experience for the guest whether they are attending as a hotel guest or on a spa break, deliver a variety of treatments and using your expertise, advise on the best products for the guest. You will sell a variety of products from our retail offer as well as upselling or booking guests in for additional or further treatments. You'll attend regular training with our Elemis Ambassadors across the group to perfect your skills!
Is this the role for me?
- NVQ Level 3 (or equivalent) beauty/spa qualification
- Previous experience as a Spa Therapist is desirable, not essential
- Elemis & Jessica Nails knowledge and experience would be a bonus!
Spa Opening Times: Monday - Friday 9:00am - 18:00pm, Saturday 10:00am - 18:00pm, Sunday 9:00am - 17:00pm.
Health Club Opening Times: Monday - Friday 6:30-22:00, Saturday & Sunday 7:30am - 20:00pm.
Curious to find out more?
Telford Hotel, Spa & Golf Resort is located in Telford and is a 4*, 114-bedroom property. Our hotel overlooks the Ironbridge Gorge with an 18 hole golf course and the dining options include the 1779 restaurant, Gorge bar & lounge, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Spa Therapist in Telford employer: Telford Hotel, Spa & Golf Resort
At Telford Hotel, Spa & Golf Resort, we pride ourselves on being an exceptional employer that values the growth and well-being of our Spa Therapists. With a clear development pathway, comprehensive training support, and a vibrant work culture that promotes inclusivity and diversity, you will thrive in an environment that prioritises your professional journey. Enjoy unique benefits such as free health club membership, generous discounts across our facilities, and a commitment to sustainability, all while working in a stunning location overlooking the Ironbridge Gorge.
Contact Details:
Telford Hotel, Spa & Golf Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Telford
✨Tip Number 1
Network like a pro! Reach out to fellow Spa Therapists or industry professionals on LinkedIn. Join relevant groups and engage in conversations; you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your treatments and guest experiences. A visual representation of your work can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Before any interview, rehearse common questions and answers with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented Spa Therapists like you. Plus, it’s a great way to show your enthusiasm for joining our team at The QHotels Collection!
We think you need these skills to ace Spa Therapist in Telford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for providing an outstanding guest experience shine through. We want to see how much you love what you do and how you can create a relaxing atmosphere for our guests.
Highlight Relevant Experience:Make sure to mention any previous experience as a Spa Therapist, especially if you have knowledge of Elemis or Jessica Nails. We’re looking for someone who can hit the ground running, so don’t hold back on showcasing your skills!
Tailor Your Application:Take a moment to tailor your application to our specific job description. Use keywords from the listing to show that you understand what we’re looking for and how you fit into our team at Telford Hotel, Spa & Golf Resort.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Telford Hotel, Spa & Golf Resort
✨Know Your Treatments
Make sure you brush up on the various treatments you’ll be offering. Familiarise yourself with the Elemis products and any specific techniques that might be used. This will not only show your expertise but also your passion for providing an outstanding guest experience.
✨Showcase Your Customer Service Skills
During the interview, highlight your previous experiences where you’ve gone above and beyond for guests. Share specific examples of how you created a relaxing atmosphere or resolved any issues. This will demonstrate your commitment to delivering exceptional service.
✨Ask About Development Opportunities
Since the role offers a clear development pathway, don’t hesitate to ask about training and professional qualifications during your interview. This shows your eagerness to grow within the company and your dedication to improving your skills as a Spa Therapist.
✨Be Ready to Discuss Sales Techniques
As selling products is part of the job, prepare to discuss your approach to upselling and product recommendations. Think of examples where you successfully sold products in the past, and be ready to explain how you would apply those techniques in this role.
