At a Glance
- Tasks: Lead a high-performing team in delivering exceptional guest experiences across various operations.
- Company: Join the QHotels Collection, known for its excellence in hospitality.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Be part of a dynamic team at a top-rated hotel and spa.
- Why this job: Shape strategies that drive performance and create memorable experiences for guests.
- Qualifications: Proven leadership skills and experience in hospitality management.
The predicted salary is between 49500 - 60500 £ per year.
The QHotels Collection is seeking a dynamic Resort General Manager for our 4* Telford property.
You will lead a high performing team across the M&E, Golf, Leisure, Spa and Food & Beverage operations, delivering outstanding results and guest experiences.
You will be responsible for driving top-line performance, ensuring excellent customer scores, and shaping strategies to maximise revenue while maintaining the brand’s standards.
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Resort General Manager - Lead Top-Performing Hotel & Spa in Madeley employer: Telford Hotel, Spa & Golf Resort
At Telford Hotel, Spa & Golf Resort, we pride ourselves on fostering a supportive and inclusive work environment where attention to detail and a commitment to cleanliness are valued. Our employees enjoy a range of benefits including free health club membership, discounts across our hotel collection, and opportunities for professional development, all while working in a stunning location overlooking the Ironbridge Gorge. Join us to be part of a team that values diversity and offers meaningful growth opportunities in the hospitality industry.
Contact Details:
Telford Hotel, Spa & Golf Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Resort General Manager - Lead Top-Performing Hotel & Spa in Madeley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Telford Hotel, Spa & Golf Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Telford Hotel, Spa & Golf Resort
Don't be shy about reaching out to Telford Hotel, Spa & Golf Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Resort General Manager - Lead Top-Performing Hotel & Spa in Madeley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Telford Hotel, Spa & Golf Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Telford Hotel, Spa & Golf Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
