At a Glance
- Tasks: Be the friendly face of our golf facilities, assisting guests and managing bookings.
- Company: Join The Telford Hotel, Spa & Golf Resort, a stunning 4-star property with an 18-hole golf course.
- Benefits: Enjoy free health club membership, discounts on golf, and support for training and qualifications.
- Other info: We value diversity and support the UK Armed Forces; adjustments can be made during recruitment.
- Why this job: Combine your passion for golf with customer service in a vibrant, inclusive environment.
- Qualifications: A love for golf, great organisational skills, and a friendly attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
Are you knowledgeable and passionate about golf? Do you enjoy working in a customer-facing role?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies, and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND much, much more!
What will I do?
This is a key role as you will be the first impression a guest will have upon entering the golf facilities within the hotel. Offering advice and guidance to all our guests and members, as well as taking bookings and supporting membership sales.
Is this the role for me?
- An understanding of golf
- A passion for the sport
- Courteous and pleasant attitude
- Good time management and organisational skills
Curious to find out more? The Telford Hotel, Spa & Golf Resort is located in Telford and is a 4-star, 114-bedroom property. Our hotel overlooks the Ironbridge Gorge with an 18-hole golf course. Dining options include the 1779 restaurant, Gorge bar & lounge, and we offer afternoon tea, private dining, and meeting and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you. The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
Golf Team Member in Telford employer: Telford Hotel, Spa & Golf Resort
The QHotels Collection offers an exceptional work environment for Golf Team Members, combining a passion for golf with outstanding customer service. Located at the picturesque Telford Hotel, Spa & Golf Resort, employees enjoy a range of benefits including free health club membership, discounts on golf and hotel services, and extensive training opportunities to support professional growth. With a commitment to diversity and inclusion, as well as a supportive culture that values employee well-being, this is a fantastic place to build a rewarding career in hospitality.
Contact Details:
Telford Hotel, Spa & Golf Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Golf Team Member in Telford
✨Tip Number 1
Familiarise yourself with the golf facilities at The Telford Hotel, Spa & Golf Resort. Knowing the layout, services offered, and any special events can help you engage with guests more effectively and show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role is customer-facing, being able to demonstrate your ability to handle inquiries and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Network with current employees or members of the golf community. This can give you insights into the company culture and expectations, plus it might even lead to a referral which can significantly boost your chances of landing the job.
✨Tip Number 4
Showcase your passion for golf during any interviews or informal chats. Sharing personal experiences or knowledge about the sport can help convey your enthusiasm and make a memorable impression on the hiring team.
We think you need these skills to ace Golf Team Member in Telford
Some tips for your application 🫡
Show Your Passion for Golf:In your application, make sure to highlight your knowledge and passion for golf. Share any relevant experiences or achievements that demonstrate your enthusiasm for the sport.
Emphasise Customer Service Skills:Since this role involves working in a customer-facing position, emphasise your experience in customer service. Provide examples of how you've successfully interacted with customers in previous roles.
Highlight Organisational Skills:The job requires good time management and organisational skills. Mention specific instances where you effectively managed your time or organised events, especially in a hospitality or sports context.
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored to the job description. Use keywords from the job listing and ensure your documents reflect the skills and experiences that align with the role of a Golf Team Member.
How to prepare for a job interview at Telford Hotel, Spa & Golf Resort
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share any personal experiences or knowledge you have about the sport, as this will demonstrate your genuine interest and suitability for the role.
✨Highlight Customer Service Skills
Since this role involves interacting with guests, it's crucial to showcase your customer service skills. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially in a busy environment. You could mention specific strategies or tools you use to stay organised and ensure tasks are completed efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the position and helps you understand more about the company culture and expectations, which is vital for a customer-facing role.
