At a Glance
- Tasks: Join a fast-paced team to process products and deliver outstanding customer service.
- Company: Dynamic retail company focused on teamwork and development.
- Benefits: Enjoy discounts, flexible hours, and opportunities for personal growth.
- Other info: Flexible working options and career advancement opportunities available.
- Why this job: Make a difference in customers' shopping experience while developing your skills.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible.
When you're needed to work on the salesfloor, your outstanding customer service skills will shine through.
In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one.
Flexible working options are available.
To be a successful Delivery Team Member you will have perfect stock available for our customers by:
- Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away
- Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly
- Keeping operational areas of the store clean, tidy and organised
- Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed
- Working as part of the store team, reporting to one of our Coordinators or Managers, #Delivery #Assistant #Shop #Packaging #Operative #Colleague #Warehouse #Stockroom #Replenishment #Replen
- A great communicator who is friendly, calm and efficient - even on your busiest days
- Accurate, thorough and well organised, with excellent attention to detail
- You take pride in your work and approach all tasks with energy, pace and enthusiasm
- Happy to work on your own and keep yourself busy
- Flexible, supportive and always ready to go the extra mile for your team and our customers
- Enjoy taking control of your own development
- In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
- #J-18808-Ljbffr
Team Member (Delivery) employer: Telford Forge Retail Park
At Telford Forge Retail Park, we pride ourselves on being an excellent employer by offering a dynamic work environment where flexibility and teamwork thrive. Our commitment to employee development is reflected in our comprehensive benefits programme and opportunities for growth, making it an ideal place for those seeking meaningful and rewarding employment in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Delivery)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Telford Forge Retail Park, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Telford Forge Retail Park!
We think you need these skills to ace Team Member (Delivery)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Telford Forge Retail Park, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Telford Forge Retail Park and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Telford Forge Retail Park that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Telford Forge Retail Park
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
