JOB VACANCY
Employment & Skills Mentor
- APPLICATION DEADLINE
October 19, 2026
- DEPARTMENT
Employer Engagement
- EMPLOYMENT TYPE
Fixed Term
37 hours
- SALARY
£31,174
- REPORTING TO
Learner Manager
- VACANCY REFERENCE
VN0181/26
ABOUT THE ROLE
As an Employment and Skills Mentor, you will play a key frontline role in the launch and delivery of Telford College’s new Youth Hub, based within the Skills Shop in Telford Town Centre.
The Youth Hub provides dedicated support to young people aged 16–24, helping them take positive steps towards employment, apprenticeships, education and training. You will work directly with young people, managing a caseload and providing practical, personalised employability support tailored to their individual goals and circumstances.
Your role will include building confidence and motivation, identifying and overcoming barriers to progression, developing CV and interview skills, supporting job searches and applications, and connecting young people with employers, vacancies, work experience, apprenticeships and training opportunities.
This is a proactive, people-focused and outcomes-driven role for someone who can build positive relationships, inspire and motivate young people, and help them turn their aspirations into realistic and achievable next steps.
Support will be delivered through a combination of one-to-one mentoring, group activities, outreach and partnership working, including close collaboration with DWP Work Coaches, employers and community organisations. At the heart of the role is a clear focus on helping young people achieve sustainable employment and long-term progression.
KEY RESPONSIBILITIES
- Manage a caseload of participants, maintaining regular contact to drive engagement and progression
- Deliver regular structured one-to-one sessions to support participants into employment, education or training
- Plan and deliver group-based employability sessions, including job clubs, workshops and skills sessions
- Deliver practical employability support including:
- CV writing and applications
- Interview preparation and mock interviews
- Job search and digital job matching
- Support progression into:
- Employment
- Apprenticeships
- Further education or
- Provide support to participants with in-work development, helping them to sustain long-term employment.
- Identify and support participants to overcome barriers including:
- Confidence and motivation
- Mental health and wellbeing
- Housing, financial and social challenges
- Deliver outreach activity across the community, including targeted areas and priority groups
- Support engagement in hub activity through attendance at:
- Jobcentre Plus sign-up days
- Community venues and events
- Recruitment and engagement sessions
SKILLS, KNOWLEDGE & EXPERTISE
SKILLS AND EXPERTISE
- Experience of working in employability, recruitment or progression-focused roles
- Experience supporting individuals into employment, education or training outcomes
- Experience managing a caseload and working to targets/KPIs
- Experience delivering one-to-one support/mentoring
- Experience delivering group sessions, workshops or job clubs
- Experience of outreach/community-based engagement
QUALIFICATIONS & TRAINING
- Level 2 (or equivalent) in English and Maths
- Relevant qualification in employability, advice and guidance or similar or a willingness to undertake
- Full UK driving licence and access to transport
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Employment & Skills Mentor in Telford employer: Telford College
Telford College is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee growth and development. With a strong focus on community engagement and collaboration with local employers, the college offers apprentices the chance to gain valuable experience while contributing to meaningful educational initiatives. Located in Telford, employees benefit from a vibrant campus atmosphere and access to a diverse curriculum, ensuring a rewarding career path in the education sector.
