School Transport & Admissions Support Officer in Telford

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School Transport & Admissions Support Officer

Job Reference TW/TP/338/3249

Number of Positions:

1

Contract Type:

Fixed Term Contract

Secondment/Fixed Term 2 years

Working Hours:

37

Location:

Telford

Closing Date:

04/08/2026

Job Type:

Sector:

Local Councils

Business Unit:

Education & Skills

Job Introduction

Join our School Admissions and Transport Team in a varied role supporting children and families across Telford & Wrekin.

You will assess home to school transport and travel assistance applications, provide advice and guidance to parents and schools, and prepare and present cases at independent transport appeal hearings. The role also has a strong ICT and data focus, supporting the development of systems, maintaining accurate records, producing reports, and improving online services.

We are looking for someone with:

• Excellent ICT skills, including experience of databases, spreadsheets, and management information systems.
• Strong analytical skills and attention to detail.
• The confidence to present complex transport appeal cases and explain policy and evidence clearly to independent panels.
• Excellent communication, customer service, and negotiation skills.
• The ability to manage competing priorities and meet statutory deadlines.

This is an ideal opportunity for someone who enjoys combining technology, data analysis, and customer focused caseworker to make a real difference for children and families.

This is a fixed-term post for a period of two years.

For further information about the role, please contact Jo.Doody@telford.gov.uk , School Admissions & Transport Team Leader.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy
• Staff discounts & salary sacrifice perks
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.