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- Tasks: Support individuals at risk of homelessness to maintain their tenancies and improve their lives.
- Company: Join Telford & Wrekin Council, committed to diversity and community service.
- Benefits: Competitive pay, generous leave, flexible working, and personal development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Passion for helping others; experience is a plus but not essential.
- Other info: Enjoy a supportive work culture with career progression and employee rewards.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity for someone that is passionate about making a difference to the lives of people that are homeless or at risk of becoming homeless. Rough Sleeper Tenancy Sustainment Officers work face to face with their customers as well as in an office environment and spend time working from home. Experience in a similar role is desired but not essential for a motivated candidate; full training will be given.
A Rough Sleeper Tenancy Sustainment Officer provides support to clients to ensure they maintain their tenancy and prevent them from becoming homeless. This involves working with both the tenant and landlord to ensure the tenancy is sustained through:
- Supporting the tenant in managing and maintaining their tenancy
- Advice on budgeting
- Linking with other support services
- Lifestyle skills
Providing reassurance to landlords that we will support tenants in meeting their tenancy agreement and encourage more landlords to house clients who are either rough sleeping or likely to become homeless. The successful candidate will work specifically with people rough sleeping or at risk of doing so.
We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy
Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.
Rough Sleeper Tenancy Sustainment Officer in Telford employer: Telford and Wrekin Council
Contact Detail:
Telford and Wrekin Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rough Sleeper Tenancy Sustainment Officer in Telford
✨Tip Number 1
Get to know the organisation! Research Telford & Wrekin Council and their values. Understanding their mission will help you connect your passion for helping the homeless with what they stand for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the role and the best way to impress during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to tenancy sustainment and homelessness. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Rough Sleeper Tenancy Sustainment Officer in Telford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping those at risk of homelessness shine through. We want to see your genuine interest in making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your CV: Make sure your CV is tailored to the role of Rough Sleeper Tenancy Sustainment Officer. Highlight any experience you have in support roles, even if it's not directly related. We appreciate transferable skills, so don’t hesitate to showcase what you bring to the table!
Be Clear and Concise: Keep your application clear and to the point. We love a well-structured application that’s easy to read. Use bullet points where necessary and avoid jargon – we want to understand your skills and experiences without any confusion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our values there, which can help you tailor your application even further.
How to prepare for a job interview at Telford and Wrekin Council
✨Know Your Impact
Before the interview, think about how you can make a difference in the lives of those at risk of homelessness. Be ready to share specific examples or ideas on how you would support clients in maintaining their tenancies and what strategies you might use to reassure landlords.
✨Show Your Empathy
This role is all about connecting with people. During the interview, demonstrate your understanding of the challenges faced by rough sleepers. Share any relevant experiences that highlight your ability to empathise and build rapport with vulnerable individuals.
✨Research the Organisation
Familiarise yourself with Telford & Wrekin Council’s values and their approach to diversity and inclusion. Mentioning how these align with your own values can show that you’re a good fit for their culture and mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training process, the team you'll be working with, or how success is measured in this role. It shows your genuine interest and helps you assess if the job is right for you.