At a Glance
- Tasks: Manage properties, oversee tenancies, and ensure homes are safe and well-maintained.
- Company: Join Telford & Wrekin Council, a community-focused organisation that values every voice.
- Benefits: Enjoy competitive salary, generous leave, staff discounts, and hybrid working options.
- Other info: Flexible, organised individuals who thrive in teamwork will excel here.
- Why this job: Make a real impact in housing while developing your skills in a supportive environment.
- Qualifications: Experience in property management and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for an organised and proactive Property Management Officer to oversee a portfolio of properties across the private rented sector and council‑managed accommodation. You’ll be responsible for managing tenancies, maintaining property standards and working closely with tenants to ensure homes are safe, well‑managed and fit for purpose.
This role plays a vital part in helping the Council meet its housing duties and widen the range of quality housing options available within the Borough. If you have experience managing properties and enjoy balancing compliance, relationships and service delivery, this is a great opportunity to make a real impact.
Responsibilities
- You’ll have experience managing properties or tenancies within a local authority, landlord or letting agency setting, with a good understanding of housing legislation and standards.
- You’ll be confident working with landlords and tenants, carrying out property inspections, managing rent and payments, and maintaining accurate records and databases.
- You’ll bring strong customer service skills, the ability to balance commercial realities with meeting housing need, and a proactive approach to problem‑solving.
- Knowledge of homelessness and housing law, the private rented sector, tenancy agreements and welfare benefits is essential, alongside strong communication, negotiation and report‑writing skills.
- We’re looking for someone who is organised, flexible and self‑motivated, able to work independently and as part of a team, commercially minded and committed to delivering high‑quality customer care.
- A full driving licence is required.
Benefits
We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.
What we offer:
- Competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
- Staff discounts & salary sacrifice perks.
- Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.
Please note: We do not hold a sponsorship licence for visas.
Property Management Officer in Telford employer: Telford and Wrekin Council
Telford & Wrekin Council is an excellent employer for a Property Management Officer, offering a supportive work culture that values diversity and inclusion. With competitive salaries, generous leave entitlements, and a hybrid working model, employees can enjoy a healthy work-life balance while making a meaningful impact in the community. The Council is committed to employee growth, providing opportunities for professional development and fostering a collaborative environment where every voice matters.
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Officer in Telford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you directly to a hiring manager.
✨Tip Number 2
Get social! Follow companies you're interested in on LinkedIn and engage with their posts. This not only shows your interest but can also help you get noticed by recruiters looking for proactive candidates.
✨Tip Number 3
Prepare for interviews by researching common questions in property management roles. Practice your answers, focusing on your experience with tenancies and compliance, so you can confidently showcase your skills when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from us, making your job search smoother.
We think you need these skills to ace Property Management Officer in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and customer service. Use keywords from the job description to show we’re a perfect match!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've managed properties or tenancies, and why you’re excited about this role with us.
Show Off Your Knowledge:Demonstrate your understanding of housing legislation and standards in your application. We want to see that you know your stuff and can navigate the complexities of property management.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates.
How to prepare for a job interview at Telford and Wrekin Council
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and standards before the interview. Being able to discuss relevant laws and how they apply to property management will show that you’re not just familiar with the role, but also committed to compliance and best practices.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed relationships with tenants or landlords in the past. Highlighting your strong customer service skills will demonstrate your ability to balance commercial realities with meeting housing needs, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, such as handling a difficult tenant or managing a property inspection. Practising your responses to these types of questions will help you articulate your problem-solving approach and proactive mindset.
✨Demonstrate Organisational Skills
Since the role requires strong organisational abilities, come prepared to discuss how you manage your time and tasks effectively. You might want to share specific tools or methods you use to keep track of properties, tenancies, and compliance records.
