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- Tasks: Support passengers, ensuring their safety and comfort during transport.
- Company: Join Telford & Wrekin Council's dedicated Transport Team.
- Benefits: Competitive pay, pension scheme, staff discounts, and personal development opportunities.
- Why this job: Make a real difference in the lives of people in your community.
- Qualifications: Good communication skills, team player, and a positive attitude required.
- Other info: Flexible hours, term time only, with training provided.
This is an exciting opportunity to join Telford & Wrekin Council's Transport Team who are responsible for the delivery of safe, reliable, sustainable, and innovative value for money transport services to the residents of Telford.
We are looking for passenger assistants who want to help make a difference to the lives of people in Telford and Wrekin through providing specialist transport to passengers, including children with special educational needs, adults with disabilities, social care clients and members of the general public accessing bespoke transport services.
Passenger Assistants support clients and their families and work as part of a team with a driver to ensure the safety, comfort and dignity of all passengers at all times.
Successful candidates will possess good communication skills (both written and verbal) and organisational skills, be excellent team players and have a positive and flexible attitude. This role is 20 hours per week, plus 5 days training, term time only.
For further information on the role please click on the links below to view the job description and person specification. Along with your application please also submit a supporting statement outlining how you meet the Person Specification.
For an informal discussion, please contact Judith Pagett 01952 384545 or email: lee.smith@telford.gov.uk. Sorry a CV will NOT be accepted.
At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Free access to our employee assistance programme and confidential counselling
Find out further information about working at Telford & Wrekin Council including our full list of benefits.
Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.
Passenger Transport Assistant in Telford employer: Telford and Wrekin Council
Contact Detail:
Telford and Wrekin Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Transport Assistant in Telford
✨Tip Number 1
Get to know the company! Research Telford & Wrekin Council and their Transport Team. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since good communication is key for this role, try role-playing common scenarios you might face as a Passenger Transport Assistant. This will help you feel more confident when discussing your experiences in interviews.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at Telford & Wrekin Council. They can provide insider tips on what the team is looking for and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Telford & Wrekin Council site. This way, you ensure your application gets to the right place and shows your commitment to the role.
We think you need these skills to ace Passenger Transport Assistant in Telford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what Telford & Wrekin Council is looking for, so take notes on key points that resonate with you.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to highlight how you meet the Person Specification. Be specific about your experiences and how they relate to the role of Passenger Transport Assistant. We love seeing real-life examples!
Show Off Your Communication Skills: Since good communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to the right place. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Telford and Wrekin Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Passenger Transport Assistant. Familiarise yourself with the specific needs of the passengers you'll be assisting, especially those with special educational needs or disabilities. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Communication Skills
Since good communication is key in this role, prepare examples of how you've successfully communicated in previous positions. Think about times when you had to explain something complex or support someone in need. Practising these scenarios can help you articulate your skills during the interview.
✨Emphasise Teamwork
As a Passenger Transport Assistant, you'll be working closely with drivers and other team members. Be ready to discuss your experiences in teamwork and how you contribute positively to a group dynamic. Highlight any instances where you’ve worked collaboratively to achieve a common goal.
✨Prepare Your Supporting Statement
Don’t forget that along with your application, you need to submit a supporting statement. Use this opportunity to directly address how you meet the Person Specification. Be specific about your skills and experiences that align with what Telford & Wrekin Council is looking for, and make it personal to show your passion for the role.
