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- Tasks: Provide admin support, manage databases, and engage with clients in housing services.
- Company: Join Telford & Wrekin Council, a community-focused organisation that values diversity.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and career progression opportunities.
- Why this job: Make a difference in your community while developing valuable skills in a supportive environment.
- Qualifications: Organised, detail-oriented, and customer-focused individuals are encouraged to apply.
- Other info: Hybrid working model with excellent wellbeing support and staff discounts.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an organised and proactive individual to join our Housing & Nuplace team. In this role, you will provide comprehensive administrative support across Housing Services, ensuring tasks are completed efficiently and to a high standard. You will work closely with clients, contractors, and internal teams, co-ordinating information and maintaining accurate records.
Key responsibilities include:
- Managing databases
- Processing invoices
- Producing documentation
- Updating websites and social media to promote our services
- Acting as a first point of contact for enquiries
- Delivering excellent customer service and signposting clients to relevant support
- Engaging with tenants and home owners
- Promoting housing services
- Contributing to the development of initiatives that address local housing needs
If you are customer-focused, detail-oriented, and able to manage multiple priorities, we would love to hear from you.
What we offer:
- Competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy
- Flexible working & career progression
- Local Government Pension Scheme
- Staff discounts & salary sacrifice perks
- Free parking & confidential wellbeing support
- Hybrid working model - whether you’re in the office or working from home, we support a balance that fits your personal and family commitments
Please note: We do not hold a sponsorship licence for visas.
Housing & Nuplace Assistant in Telford employer: Telford and Wrekin Council
Contact Detail:
Telford and Wrekin Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Nuplace Assistant in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Familiarise yourself with their housing initiatives and think about how your skills can contribute. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple priorities or improved processes in previous roles. This will demonstrate that you're the proactive individual they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to the community.
We think you need these skills to ace Housing & Nuplace Assistant in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Housing & Nuplace Assistant role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your organisational and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be proactive in detailing your experience with administrative tasks and how you can contribute to our mission of providing excellent housing services.
Showcase Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have access to all the latest information about the role and our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at Telford and Wrekin Council
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Housing & Nuplace Assistant. Familiarise yourself with the key responsibilities like managing databases and processing invoices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since the job requires being organised and detail-oriented, prepare examples from your past experiences where you've successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to keep things running smoothly.
✨Customer Service is Key
As you'll be the first point of contact for enquiries, it's crucial to demonstrate your customer service skills. Think of specific instances where you've gone above and beyond for a client or resolved a tricky situation. This will showcase your proactive approach and commitment to excellent service.
✨Engage with the Community
Since the role involves promoting housing services and engaging with tenants, be prepared to discuss how you would contribute to local housing initiatives. Research any current projects or needs in the community and come up with ideas on how you could help address them. This shows your dedication to making a positive impact.
