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- Tasks: Patrol Southwater and Telford Town Park, handle security issues, and assist the public.
- Company: Join a supportive local government team dedicated to community safety.
- Benefits: Competitive pay, generous leave, pension scheme, and staff discounts.
- Other info: Enjoy flexible working options and a dynamic work environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Must be SIA trained with an in-date door supervisor badge.
The predicted salary is between 30000 - 40000 £ per year.
It is essential that candidates are SIA trained with an in‑date door supervisor badge. The post holder will carry out a range of security‑based duties across Southwater and the wider borough. These duties will include patrolling Southwater and Telford Town Park, engaging and dealing with security issues to include ASB, offering support to other agencies and being a first point of contact for members of the public in the area. The post holder will carry out duties related to the multi‑story car park, including dealing with customer enquiries and general maintenance of any car park equipment. The postholder may also be tasked with live monitoring of the Borough's CCTV, providing real‑time updates for both the Police and ASB teams, and performing related activities such as downloading footage.
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on‑site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy – we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote a greater level of flexible working around personal and family commitments
Security Officer (Casual) employer: Telford and Wrekin Council
Contact Detail:
Telford and Wrekin Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer (Casual)
✨Tip Number 1
Get your SIA badge sorted if you haven't already! It's a must-have for this role, and having it ready shows you're serious about the job.
✨Tip Number 2
Familiarise yourself with the areas you'll be patrolling, like Southwater and Telford Town Park. Knowing the ins and outs will help you engage better with the public and handle any security issues that pop up.
✨Tip Number 3
Practice your communication skills! As a first point of contact, being approachable and clear when dealing with customer enquiries is key. We want to see you shine in those interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Security Officer (Casual)
Some tips for your application 🫡
Show Off Your SIA Training: Make sure to highlight your SIA training and in-date door supervisor badge right at the start of your application. We want to see that you meet the essential requirements, so don’t be shy about showcasing your qualifications!
Tailor Your Experience: When detailing your previous roles, focus on experiences that relate to security duties, patrolling, and customer service. We love seeing how your background aligns with what we’re looking for, so make those connections clear!
Be Personable: Since you'll be the first point of contact for the public, let your personality shine through in your application. We appreciate candidates who can engage well with others, so a friendly tone can go a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Telford and Wrekin Council
✨Know Your SIA Training
Make sure you can confidently discuss your SIA training and how it applies to the role. Be prepared to explain how your door supervisor badge equips you to handle various security situations, especially in public spaces like Southwater and Telford Town Park.
✨Engage with Real Scenarios
Think of specific examples from your past experiences where you've dealt with anti-social behaviour or customer enquiries. This will show that you can handle the responsibilities of the role and engage effectively with the public and other agencies.
✨Familiarise Yourself with CCTV Operations
Brush up on your knowledge of CCTV monitoring and footage management. Be ready to discuss how you would provide real-time updates to the Police and ASB teams, as well as any relevant experience you have in this area.
✨Show Your Customer Service Skills
As a Security Officer, you'll be the first point of contact for the public. Highlight your customer service skills and how you can maintain a friendly yet professional demeanour while dealing with enquiries and issues in the multi-storey car park.