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- Tasks: Support families in securing school placements and manage complex admissions cases.
- Company: Join a dedicated School Admissions Team making a real difference in children's education.
- Benefits: Competitive salary, generous leave package, and flexible working options.
- Other info: Opportunity to work with a supportive team and contribute to a valued service.
- Why this job: Make a genuine impact on children's educational journeys while developing your skills.
- Qualifications: Strong communication skills, IT confidence, and experience in fast-paced environments.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about supporting children and families through one of the most important steps in their educational journey? Do you thrive in a fast paced environment where every day brings new challenges and opportunities to make a difference? If so, we'd love to hear from you.
We are seeking a motivated and proactive School Admissions Caseworker to join our dedicated School Admissions Team on a temporary basis to cover a period of maternity leave. This is a varied and rewarding role at the heart of ensuring fair, timely, and effective access to education for children across the area. The post holder will be responsible for processing applications for school places - including in-year applications - while working closely with families, schools, and key partners. You will manage complex and sensitive admissions cases, negotiate difficult placements, and ensure that every child receives an allocation in accordance with statutory guidance and local procedures. A key element of the role will be developing and maintaining accurate admissions data, supporting ICT improvements, and preparing clear, concise reports to support decision‑making. You'll also have the opportunity to represent the Local Authority at independent school admission appeals, presenting cases in a professional and confident manner.
Key Responsibilities
- Process school admission applications promptly and accurately, including in year transfers.
- Work directly with families, schools, and colleagues to secure appropriate and timely school placements.
- Manage challenging and complex admissions cases, providing clear advice and maintaining robust records.
- Prepare reports, data, and documentation to support allocation rounds and operational planning.
- Assist with ICT development relating to admissions systems, ensuring data quality and efficiency.
- Present the Local Authority's case at school admission appeals.
- Contribute to phase transition planning, helping ensure smooth progression for pupils moving to new schools.
About You
We are looking for someone who is:
- Customer focused, with excellent communication and interpersonal skills.
- Confident and resilient, able to negotiate effectively with families and schools.
- Organised and efficient, with the ability to manage a busy workload and meet statutory deadlines.
- Experienced in a fast paced environment, ideally within education, local government, or another public facing service.
- IT confident, with strong skills in Microsoft Office and experience of working with data systems.
- Able to present clearly and professionally, both verbally and in writing.
Why Join Us?
Working within the School Admissions Team offers the chance to make a genuine impact on children's lives and educational journeys. You'll join a supportive and knowledgeable team, where problem solving, collaboration, and providing excellent service are at the heart of everything we do. This temporary role is an excellent opportunity to develop specialist knowledge and contribute to a highly valued service.
For further information about the role, please contact Jo Doody. Jo.doody@telford.gov.uk Sorry a CV will not be accepted.
What we offer:
We offer competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy. Flexible working.
School Admissions Caseworker employer: Telford and Wrekin Council
Contact Detail:
Telford and Wrekin Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Admissions Caseworker
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or local government. A friendly chat can lead to insider info about job openings and even recommendations that could give you the edge.
✨Tip Number 2
Prepare for interviews by practising common questions related to school admissions. Think about scenarios where you've managed complex cases or worked with families, and be ready to share those stories!
✨Tip Number 3
Show off your IT skills! Familiarise yourself with data systems and Microsoft Office, as these are crucial for the role. Maybe even brush up on some ICT improvements that could benefit the admissions process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and making a difference in children's educational journeys.
We think you need these skills to ace School Admissions Caseworker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a School Admissions Caseworker. We want to see how you can support families and manage complex cases, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your communication skills. Use bullet points if necessary to make your key achievements stand out!
Show Your Passion: Let your enthusiasm for supporting children and families shine through in your application. We’re looking for someone who is genuinely motivated to make a difference, so share any personal stories or experiences that fuel your passion for education.
Follow the Application Instructions: Remember, we won’t accept CVs, so make sure you follow the application process as outlined. Apply through our website and ensure you include all requested information. This shows us you can follow guidelines and pay attention to detail!
How to prepare for a job interview at Telford and Wrekin Council
✨Know Your Stuff
Make sure you understand the role of a School Admissions Caseworker inside out. Familiarise yourself with the key responsibilities, such as processing applications and managing complex cases. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves working closely with families and schools, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully negotiated or resolved conflicts, as these will highlight your ability to handle sensitive situations effectively.
✨Be Organised and Efficient
The job requires managing a busy workload and meeting deadlines, so come prepared with examples of how you've successfully juggled multiple tasks in the past. You might even want to bring a planner or notes to show how you keep track of your responsibilities.
✨Prepare for the Appeals Process
Since you'll need to represent the Local Authority at school admission appeals, brush up on how to present cases clearly and professionally. Practise articulating your thoughts on hypothetical scenarios, as this will help you feel more confident during the interview.