At a Glance
- Tasks: Provide essential admin support to teams helping children and families in Telford.
- Company: Join the Outstanding Telford & Wrekin Council team, making a real difference.
- Benefits: Enjoy competitive pay, generous leave, staff discounts, and hybrid working options.
- Other info: Opportunity for personal growth in a supportive and dynamic environment.
- Why this job: Be part of an award-winning team that values your voice and contributions.
- Qualifications: Strong communication skills, proactive attitude, and ability to work both independently and collaboratively.
The predicted salary is between 23400 - 28600 £ per year.
Join Our Outstanding Team – Business Support Officer (Children's Services)
Darby House, Woodlands Children Centre & Wellington
Full time, fixed term contract to 31st March 2029
Are you organised, tech-savvy, and ready to make a difference? We’re looking for a Business Support Officer to join our fast-paced team supporting children and families across Telford and Wrekin.
What You’ll Do:
- Provide top-tier admin support to frontline teams in Children's Safeguarding, Family Support.
- Minute meetings, manage data, and handle sensitive information with confidence.
- Collaborate with professionals across services and help drive continuous improvement.
What We’re Looking For:
- Excellent communication and time management
- A proactive mindset and eagerness to learn
- Ability to work independently and as part of a supportive team
Why Telford & Wrekin?
We’re proud to be rated Outstanding by Ofsted – the only authority in the West Midlands with this accolade (twice!). Here’s what Ofsted said in April 2024:
- "Exceptional social work practice"
- "Participation is a real strength"
- "Care leavers benefit from a generous local offer"
- "Staff feel valued and supported by visible senior leaders"
We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.
A CV template is available if you do not already have a CV.
What we offer:
- Competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
- Staff discounts & salary sacrifice perks
- Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments
Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.
Childrens Services Business Support Officer in Telford employer: Telford and Wrekin Council
Telford & Wrekin Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on community impact, the role of Family Hubs Practitioner offers competitive salaries, generous leave packages, and a hybrid working model that promotes work-life balance. Employees are encouraged to grow professionally through collaborative partnerships and meaningful engagement with local families, making it a rewarding place to contribute to positive outcomes in the community.
Contact Details:
Telford and Wrekin Council Recruitment Team
