Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the delivery of innovative programmes and ensure they meet client goals.
- Company: Join a prestigious international centre for business education and development.
- Benefits: Enjoy a competitive salary, generous holiday, and a rewarding benefits package.
- Why this job: Make a real impact by enhancing participant experiences and driving operational efficiency.
- Qualifications: Experience in leading complex programmes and managing diverse teams.
- Other info: Be part of a dynamic environment with opportunities for professional growth.
The predicted salary is between 34000 - 51000 £ per year.
Base pay range
Overview
We are looking for a Programme Delivery Lead to oversee the successful delivery of Open Programmes and ensure they meet institutional goals. You will lead a team of Senior Programme Managers, manage resources and budgets, and work with stakeholders across the organisation to maintain high-quality, timely, and compliant programme delivery. You will support continuous improvement initiatives, streamline processes, and implement new systems to enhance operational efficiency and participant experience. Our client is a leading international centre for business education, research, and executive development, based within a world-renowned university and connecting students, faculty, and professionals to address real-world business challenges.
Responsibilities
- Develop and implement the delivery strategy in line with Open Programmes and institutional goals
- Establish and monitor KPIs for participant experience, quality, cost, and risk
- Represent the delivery function in leadership planning and strategic workstreams
- Manage and support Senior Programme Managers, including setting goals, providing guidance, and supporting professional development
- Maintain accountability for timely, high-quality delivery across all Open Programmes
- Oversee resource planning, supplier management, and delivery scheduling
Skills and experience
- Significant experience leading complex programmes or service delivery teams
- Experience managing team performance and supporting team development
- Strong operational skills, with the ability to improve efficiency, quality, and processes
- Experience working across multiple stakeholders, including faculty, clients, and executive leadership
- Experience with CRM systems and operational tools
- Understanding of hybrid and online learning operations
- Familiarity with AI tools, automation, or scheduling technologies in operational environments
Salary and benefits
A salary in the region of £40,000 – 60,000, bonus and generous benefits package including 33 days holiday plus bank holidays is offered.
Referral Scheme – Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to enquiries@telferpartners.com.
Equality and policy
Equality Policy – Telfer Partners is committed to upholding a professional and impartial recruitment process. Our Equal Opportunities policy ensures that all job applicants and employees are treated fairly and equally, regardless of gender, sexual orientation, marital status, race, nationality, religion, age, disability, or union membership status.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Strategy/Planning
- Project Management
- Customer Service
Industries
- Higher Education
- Education Administration Programs
- Hospitality
#J-18808-Ljbffr
Programme Delivery Lead employer: Telfer Partners
Contact Detail:
Telfer Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Programme Delivery Lead role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its programmes. Understand their goals and challenges, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved processes in previous roles. Highlighting your operational skills and ability to drive efficiency will make you a strong contender for the Programme Delivery Lead position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Programme Delivery Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading complex programmes. We want to see how your skills align with our goals for the Programme Delivery Lead role.
Showcase Your Leadership Skills: In your application, emphasise your experience managing teams and supporting their development. We’re looking for someone who can inspire and guide Senior Programme Managers, so let us know how you’ve done this in the past.
Highlight Operational Efficiency: Don’t forget to mention any experience you have with improving processes and operational efficiency. We love candidates who can bring fresh ideas to streamline our delivery strategy and enhance participant experience.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Programme Delivery Lead position. Plus, it’s super easy!
How to prepare for a job interview at Telfer Partners
✨Know Your Programmes Inside Out
Before the interview, dive deep into the specifics of the Open Programmes you'll be overseeing. Understand their goals, challenges, and how they align with institutional objectives. This knowledge will help you demonstrate your commitment and strategic thinking.
✨Showcase Your Leadership Style
Be ready to discuss your experience managing teams, especially Senior Programme Managers. Share examples of how you've supported team development and improved performance. Highlight your approach to setting goals and providing guidance, as this is crucial for the role.
✨Prepare for Stakeholder Engagement
Since you'll be working closely with various stakeholders, think about how you can effectively communicate and collaborate with them. Prepare examples of past experiences where you successfully navigated complex stakeholder relationships and ensured high-quality delivery.
✨Emphasise Operational Efficiency
Given the focus on improving processes and implementing new systems, come prepared with ideas or examples of how you've enhanced operational efficiency in previous roles. Discuss any experience with CRM systems, AI tools, or automation technologies that could benefit the programmes.
