European Automotive Tech SME - Escalations & Support Lead

European Automotive Tech SME - Escalations & Support Lead

Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
TeleTech Holdings, Inc.

At a Glance

  • Tasks: Lead technical support for automotive issues and drive resolution of complex cases.
  • Company: Join TeleTech Holdings, a leader in automotive technology solutions.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Fast-paced environment with diverse stakeholders and impactful challenges.
  • Why this job: Make a real difference in the automotive industry while enhancing customer experiences.
  • Qualifications: Strong technical automotive background and excellent collaboration skills.

The predicted salary is between 45000 - 55000 Β£ per year.

TeleTech Holdings, Inc. seeks a European Technical Specialist (SME) to act as the central technical authority for automotive concerns across the business. You will support operations teams, dealerships, clients, and customers with expert guidance on complex vehicle issues, and drive resolution of high-value cases. The role requires a strong technical automotive background, collaboration with diverse stakeholders, and a focus on improving customer outcomes and vehicle uptime in a fast-paced environment.

European Automotive Tech SME - Escalations & Support Lead employer: TeleTech Holdings, Inc.

At Percepta, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and well-being. As an Associate Enterprise Customer Success Manager, you'll enjoy a competitive salary, comprehensive benefits, and the flexibility of a hybrid working model, all while contributing to innovative solutions in the automotive SaaS industry. Join us in Dunton, where your passion for customer success will be valued and rewarded in a supportive team environment that champions collaboration and personal development.

TeleTech Holdings, Inc.

Contact Details:

TeleTech Holdings, Inc. Recruitment Team

We think you need these skills to ace European Automotive Tech SME - Escalations & Support Lead

Technical Automotive Knowledge
Expertise in Vehicle Issues
Stakeholder Collaboration
Customer Support
Problem Resolution
High-Value Case Management
Focus on Customer Outcomes