Percepta is seeking a Customer Experience (CX) Specialist in the United Kingdom to deliver first-class support for a global automotive brand. You will own cases from start to finish, coordinating with dealers and internal teams to minimize vehicle downtime and ensure a positive customer journey.
You will attend comprehensive training and onboarding sessions, with a strong emphasis on policy adherence and customer care.
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Automotive CX Specialist - Hybrid Support & Solutions in Basildon employer: TeleTech Holdings, Inc.
Percepta is an exceptional employer that prioritises a people-first culture, offering HR Advisors the chance to thrive in a collaborative environment while enjoying hybrid working arrangements. With generous benefits including 25 days of annual leave, private medical insurance, and a commitment to employee growth through continuous improvement initiatives, Percepta fosters a workplace where every individual can contribute meaningfully and feel valued.
