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- Tasks: Lead a team of Solutions Engineers to enhance customer experiences and drive technical success.
- Company: Teleport, a pioneering AI Infrastructure Identity Company with a global presence.
- Benefits: Autonomy, extensive health coverage, professional development, and equity in a growing business.
- Other info: Flexible interview process focused on showcasing your skills and potential.
- Why this job: Join a dynamic team tackling complex challenges in cybersecurity and infrastructure.
- Qualifications: Experience managing technical teams and strong knowledge of cloud technologies required.
The predicted salary is between 80000 - 100000 £ per year.
Unified Identity Securing Classic and AI Infrastructure. Teleport, the AI Infrastructure Identity Company, prepares organizations for an AI future by establishing a unified identity layer for infrastructure, with humans, machines, workloads, and AI agents secured cryptographically with a hardware root of trust rather than vulnerable credentials. By replacing fragmented identity and access management systems with Infrastructure Identity, Teleport scales zero trust across cloud and on-prem environments, eliminating the complexity and risk created by identity fragmentation and credential sprawl. Teleport protects infrastructure from identity attacks, accelerates engineering by reducing infrastructure complexity, and secures non-deterministic agentic workflows.
As the Manager of Solutions Engineering for EMEA, you will lead a regional team of Solutions Engineers who serve as the technical heart of our go-to-market motion across Europe, the Middle East, and Africa. You will be the connective tissue between field sales execution, customer technical success, and global SE leadership; building a high-performing team that wins deals, earns customer trust, and provides a strategic interface back to Product, Engineering, and Marketing.
The Teleport Solutions Engineering team critically shapes our strategy, ensuring technical success throughout all stages of the customer journey. You will lead and develop a technically proficient team of solutions engineers to deliver an exceptional customer experience. We seek pragmatic, highly technical leaders excited about tackling tough technical challenges. You should be ready to travel to customer sites, eager to engage directly with problems, and capable of building and leading a high performing team.
What you'll be doing:
- Extend and develop a team of Solutions Engineers.
- Train, coach, mentor, and guide your team toward successful performance, career progression, and personal growth.
- Coach SEs on both technical depth and sales excellence, including discovery skills, business value articulation, POC strategy, and executive communication.
- Collaborate with engineering teams from some of the world's most sophisticated technology companies.
- Assist companies in enhancing their security, compliance, and development experience.
- Visit our largest customers on-site to demonstrate new features and construct solutions.
- Conduct structured 1:1s, set individual performance goals, and own career development plans for each SE on your team.
- Partner closely with regional sales leaders and Account Executives to balance SE utilization, prioritize opportunities, and drive technical win rates across the region.
- Engage directly with EMEA enterprise customers at the executive and technical architect level to build long-term relationships and ensure technical success post-sale.
What you'll bring:
- Demonstrated experience managing a team of Solutions Engineers or technical customer-facing professionals, with a track record of developing talent and improving team performance.
- Strong command of the pre-sales motion: discovery, technical qualification, POC design, and connecting technical capabilities to business outcomes.
- Proven experience managing customer outcomes through various stages of the customer journey, from sales process to onboarding, adoption, and growth.
- Strong understanding of Linux networking and network security principles.
- Practical hands-on knowledge of modern cloud-native technologies including Kubernetes, Docker, and Terraform.
- Hands-on experience with at least one major public cloud provider: AWS, GCP, or Azure.
- Working knowledge of identity and access management concepts: SSO, OIDC, SAML, RBAC, mTLS, zero trust architecture, and PAM.
- Proven track record navigating complex infrastructure deployments at security-conscious enterprise organizations.
- Strong troubleshooting and debugging skills for server-side software and distributed systems.
- Fluency in English required; additional European language proficiency (German, French, Dutch, or others) is a meaningful advantage.
The Benefits:
While many companies flaunt their benefits and perks to convince you to join their company, we believe your career is more important than that. That’s why we focus on making your day-to-day the best it can be while empowering you to achieve your goals and aspirations.
In addition to the career opportunities at Teleport, we offer a whole range of benefits that help you to maximize your future, including:
- Extensive health coverage
- Annual expense budget
- Rest & recovery policies that maximize leave and your ability to recharge
- Investment in your future with retirement savings plans
- Equity in a US $1.1-bn business
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Manager, Solutions Engineering - EMEA employer: Teleport
Contact Detail:
Teleport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Solutions Engineering - EMEA
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Teleport. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Instead of just talking about your experience, create a portfolio or a project that highlights your technical prowess. This is especially important for a role like Solutions Engineering where practical knowledge is key.
✨Tip Number 3
Prepare for the interview by understanding Teleport's mission and products inside out. Be ready to discuss how you can contribute to simplifying trusted computing and enhancing security. Tailor your answers to show you're the perfect fit for the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Teleport family.
We think you need these skills to ace Manager, Solutions Engineering - EMEA
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how your experience aligns with the role, especially in areas like Linux networking and cloud-native technologies. Don’t hold back on showcasing your hands-on experience!
Tailor Your Application: Take a moment to customise your application for the Manager, Solutions Engineering position. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Be Authentic: Let your personality shine through in your written application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for tackling technical challenges and how you can contribute to our mission at Teleport.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Teleport
✨Know Your Stuff
Make sure you have a solid understanding of the technical aspects related to the role, especially around identity and access management concepts like SSO, OIDC, and zero trust architecture. Brush up on your knowledge of cloud-native technologies such as Kubernetes and Docker, as well as your experience with major public cloud providers.
✨Showcase Your Leadership Skills
As a Manager of Solutions Engineering, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully coached and mentored others in the past, and be ready to discuss your approach to building high-performing teams.
✨Engage with Real-World Scenarios
Teleport values practical experience, so think about how you can relate your past experiences to the challenges faced by their customers. Be prepared to discuss specific situations where you've tackled complex infrastructure deployments or improved customer outcomes.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with thoughtful questions that show your interest in Teleport's mission and vision. Inquire about their approach to tackling the complexities of AI-driven systems and how they envision the future of identity management in this space.