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Team Leader - Customer Service
Location: Glasgow City Centre. On-site role - this is not a remote/WFH role.
Contract: full-time & permanent
Hours: 40 hours per week, flexibility required
Salary: £29,000
The Role:
You will be responsible for leading, coaching, developing and mentoring a team of Customer Service Agents, enabling them to succeed against qualitative and quantitative targets, whilst ensuring full compliance to all business and client rules and procedures. The successful candidate will be naturally results orientated with exceptional problem-solving skills. xgikmsk
You will be expected to create a focused environment with a motivational culture to enable your team to develop and maximise their full potential.
Team Leader in Wishaw employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
