At a Glance
- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive and innovative team at Teleperformance.
- Benefits: Earn £43.96 per hour, enjoy flexible hours, and access great perks.
- Other info: Work from home with opportunities for professional development and growth.
- Why this job: Make a real difference by bridging communication gaps for deaf individuals.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 91936 - 91936 £ per year.
British Sign Language (BSL) Interpreters required! This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings.
Essential Duties and Responsibilities include:
- Provide effective Video Remote Interpreting Support and model the company's mission and values.
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
- Exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
- Demonstrate the ability to adapt quickly to new and changing technologies.
- Multitask between interpreting effectively and utilizing calls.
- Participate in company sponsored training for Professional Development.
- Meet performance expectations with minimal supervision.
- Work effectively in a fast-paced, dynamic environment.
- Demonstrate strong interpersonal skills in all settings.
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language.
- Level 6 NVQ Diploma in Sign Language Interpreting.
- Technical knowledge for interpreting IT/Customer Support calls.
- Able to provide accurate interpretation.
- Good understanding of Deaf culture.
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role).
Essential Competencies:
- Empathy and Understanding: Showing genuine care and empathy is essential.
- Clarity and Professionalism: Communicating clearly and accurately.
- Consistency and Reliability: Establishing a clear and supportive response.
- Listening Skills: Actively listening to accurately address concerns.
- Organisational skills: Excellent attention to detail and timekeeping.
- Follow-Up and Resolution: Timely follow-up shows commitment and reinforces trust.
What you get from us:
- Perks at Work – Savings Discounts / Free Online Classes.
- Help@Hand - Savings Discounts / Podcast / Wellbeing Resources / Webinars / Access to GP’s, Mental Health Support, Financial Advice, Legal Advice.
- Critical Illness – up to £10,000.
- Cycle to Work Scheme.
- Eyecare support voucher.
- Holiday Purchase Scheme.
- Length of Service Awards.
- Workplace Pension.
- Monthly Inspire Awards – For the best of the best.
- Refer-A-Friend earns up to £1,200 for you.
- Monthly Wellbeing Webinars.
- Dedicated Employee Experience Progress – Here to support your journey.
The other important stuff:
The role requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will be asked to provide documents/evidence for checks including Identity check, Nationality and Immigration Status, Basic Criminal Records Check, and Employment/Academic History Check for a period of three years leading up to your application.
Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team.
British Sign Language (BSL) Interpreter - Work from home in Warrenpoint employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work-from-home environment for British Sign Language (BSL) Interpreters. Our flexible hours, competitive pay, and comprehensive benefits package, including mental health support and professional development opportunities, foster a culture of growth and well-being. Join us to make a meaningful impact while enjoying the convenience of remote work and a commitment to employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home in Warrenpoint
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and industry professionals on LinkedIn or social media. Join relevant groups and forums where you can share experiences and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional space at home. Make sure your background is tidy, your tech works smoothly, and you’re dressed appropriately. Practise common interview questions and be ready to showcase your interpreting skills!
✨Tip Number 3
Showcase your passion for BSL and Deaf culture during interviews. Share personal stories or experiences that highlight your empathy and understanding. This will help you connect with potential employers and demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and resources to help you land that dream job as a BSL interpreter.
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home in Warrenpoint
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your qualifications and experience in British Sign Language. We want to see how your skills align with the role, so don’t hold back on showcasing your Level 6 NVQ Certificate and Diploma!
Showcase Your Experience:When detailing your work history, focus on your interpreting experience. We’re looking for candidates with 3-5 years in a professional BSL interpretation support role, so let us know about your relevant gigs and what you achieved!
Be Professional and Clear:Your written application should reflect the clarity and professionalism we value. Use straightforward language, avoid jargon, and make sure your communication is easy to understand. This is your chance to show us your interpersonal skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us safely and quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common phrases and scenarios you might encounter in interpreting sessions. This will not only boost your confidence but also show the interviewer that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous interpreting experiences in detail. Think of specific examples where you successfully facilitated communication between deaf and hearing individuals. Highlight any challenges you faced and how you overcame them, as this demonstrates your problem-solving skills.
✨Understand Deaf Culture
Having a good grasp of Deaf culture is crucial for this role. Be ready to talk about how you respect and incorporate cultural nuances into your interpreting. This shows that you’re not just skilled in BSL, but also sensitive to the needs of the community you’ll be serving.
✨Prepare Questions
Interviews are a two-way street, so come prepared with questions about the company and the role. Ask about the types of interpreting sessions you might handle or how the team supports each other. This shows your interest in the position and helps you gauge if it’s the right fit for you.
