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- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive team dedicated to bridging communication gaps.
- Benefits: Earn £43.96 per hour, with flexible hours and potential bonuses.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Level 6 NVQ in BSL and interpreting experience required.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 91936 - 91936 £ per year.
British Sign Language (BSL) Interpreters required!
Start date: May/June 2026
Location: Work from home
Salary: £43.96 P/H £91,436 P/A
Bonus: Bonus up to 10%
Shifts: 40 hours per week – (part time hours can be considered)
Operational hours: 8am - 8pm Monday to Sunday
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay.
Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES
- Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure.
- Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
British Sign Language (BSL) Interpreter - Work from home (Trowbridge) employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home (Trowbridge)
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and professionals in the field. Join online forums or social media groups where you can share experiences, tips, and even job leads. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your skills regularly. Whether it's through mock interpreting sessions or volunteering, keeping your skills sharp is key. Plus, it shows potential employers that you're committed to your craft. We recommend setting aside time each week to hone those interpreting skills!
✨Tip Number 3
Prepare for interviews by researching the company and understanding their mission and values. Tailor your responses to show how you align with them. We want to make sure you stand out as the perfect fit for the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get on there and show us what you’ve got!
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home (Trowbridge)
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your Level 6 NVQ Certificate and Diploma in British Sign Language. We want to see how your qualifications make you the perfect fit for this role, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your experience in interpreting and how it aligns with our mission and values. We love seeing candidates who really get what we’re about!
Be Professional and Clear: When writing your application, keep it professional but also clear and straightforward. Avoid jargon and be patient in explaining your experiences. Remember, clarity is key in communication, just like in interpreting!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common phrases and scenarios that might come up during interpreting sessions. This will not only boost your confidence but also show the interviewer that you're serious about the role.
✨Showcase Your Empathy
During the interview, demonstrate your understanding of Deaf culture and the importance of empathy in communication. Share examples from your past experiences where you successfully navigated sensitive situations, highlighting how you made clients feel understood and valued.
✨Prepare for Tech Questions
Since this is a remote position, be ready to discuss your technical skills and experience with interpreting technology. Brush up on any software or tools you’ve used in previous roles, and be prepared to explain how you adapt to new technologies quickly.
✨Practice Active Listening
In an interpreting role, active listening is key. During the interview, make sure to listen carefully to the questions being asked and respond thoughtfully. This will not only showcase your listening skills but also reflect your ability to engage effectively with clients in real scenarios.