Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers by handling fraud cases and providing exceptional service.
- Company: Join a global contact centre firm with a strong reputation in financial services.
- Benefits: Competitive salary up to £28,500, bonuses, and flexible work options.
- Why this job: Make a difference by helping vulnerable customers and tackling fraud.
- Qualifications: 2 years of experience in financial services and excellent customer support skills.
- Other info: Enjoy a hybrid work model and comprehensive employee support resources.
The predicted salary is between 28500 - 28500 £ per year.
A global contact center firm in Glasgow is seeking a Fraud Specialist to join their Lloyds Banking Division campaign. The ideal candidate will have at least 2 years of financial services experience and be prepared to provide outstanding customer support.
You will handle inbound calls, raise fraud cases, and assist vulnerable customers. This full-time role offers a competitive salary of up to £28,500 with potential for bonuses, alongside a comprehensive benefits package including employee support resources and flexible work options post-training.
Fraud & Banking Support Specialist – Glasgow (Hybrid) in Temple employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud & Banking Support Specialist – Glasgow (Hybrid) in Temple
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing about their mission and how they operate will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer support and fraud handling. We all know that confidence is key, so rehearsing your responses can help you feel more at ease when it’s time to shine.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company culture. Plus, it gives you a chance to assess if it’s the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team in making a difference in the banking sector.
We think you need these skills to ace Fraud & Banking Support Specialist – Glasgow (Hybrid) in Temple
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your financial services experience and any relevant skills. We want to see how your background aligns with the Fraud Specialist role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer support and how you can make a difference in our Lloyds Banking Division. Keep it engaging and personal!
Showcase Your Communication Skills: As a Fraud & Banking Support Specialist, communication is key. In your application, highlight any experiences where you’ve successfully handled customer queries or resolved issues. We love seeing examples of your problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company culture. Let’s get started on this journey together!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Make sure you brush up on your financial services knowledge, especially around fraud prevention and customer support. Familiarise yourself with common fraud cases and how to handle them, as this will show the interviewers that you're ready to tackle the challenges of the role.
✨Show Empathy
Since you'll be assisting vulnerable customers, it's crucial to demonstrate your ability to empathise during the interview. Prepare examples from your past experience where you've successfully supported customers in distressing situations, highlighting your communication skills and patience.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to provide more relevant answers. You can even paraphrase the question back to the interviewer to confirm your understanding before responding.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific challenges faced by the Lloyds Banking Division. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.